Summary
The business has experienced a decline in service quality and food standards over time, with specific mentions of poor ice cream consistency, indifferent staff behavior, and subpar beverage taste. There are criticisms about management's treatment of employees and questionable pricing practices for basic items. Despite its wide range of offerings and services, the overall customer experience appears to have deteriorated.
Pros
- 24/7 operation
- wide service options
- wheelchair accessible
Cons
- inconsistent food quality
- rude management
- high prices for small items
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
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10962 Francis Lewis Blvd, Jamaica, New York
The establishment offers a range of services and amenities such as great coffee and desserts, but faces criticism for poor customer service and employee behavior. Despite the friendly environment described in some aspects like cleanliness, there are recurring complaints about rude staff, disorganization at checkout, and unprofessional conduct. The business maintains accessibility features and various dining options, contributing to a mixed overall experience.