Summary
Reviews indicate mixed experiences with the service at this Dunkin' Donuts location. While some customers appreciate the fast service and cleanliness, there are consistent complaints about inconsistent food quality and staff responsiveness to specific customer requests, particularly concerning coffee preparation. Although it is praised for having a good selection of beverages, issues such as ignoring customer preferences and long wait times have been highlighted.
Pros
- Fast service
- Clean environment
- Great beverage variety
- Friendly staff
- Wheelchair accessible
Cons
- Inconsistent food quality
- Ignoring customer requests
- High prices
- Mediocre coffee quality
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
Dunkin'
210 US-46, Elmwood Park, New Jersey
The business offers a variety of convenient services such as drive-thru and dine-in options, which are appreciated for their speed and friendliness. However, there have been recurring complaints about rude staff behavior and incorrect orders. Additionally, the quality of some items has been questioned due to hygiene concerns.
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255 Pehle Ave, Saddle Brook, New Jersey
The location has a mixed reputation based on recent customer feedback. While some praise the friendly service and quality of food items like munchkins, there have been several complaints about deceptive pricing practices and poor customer interactions. The incident involving charging extra for an iceless coffee was particularly concerning to customers, highlighting potential issues with transparency in billing. Additionally, rude behavior from staff, especially management, has marred experiences at the location. An instance of poor maintenance affecting a drive-thru patron's vehicle further reflects negatively on the establishment.
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527 River Dr, Elmwood Park, New Jersey
The business is praised for its exceptional service and friendly staff, making it a favorite among regular customers. It stands out due to the clean environment and welcoming atmosphere. The quality of food and drinks consistently meets expectations. While parking availability is noted as limited, the overall experience remains positive.
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1 Lanza Ave, Garfield, New Jersey
The establishment receives mixed feedback regarding service accuracy and customer interaction at the drive-thru. Some customers appreciate the quick and correct order processing, while others experience incorrect orders and unfriendly staff behavior. Despite these issues, the business is noted for its excellent coffee and overall cleanliness.
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110 Market St, Saddle Brook, New Jersey
The business is noted for its friendly and efficient service, with standout mentions of employees like Nidal enhancing the customer experience. While some customers found the coffee not to their preference, overall feedback on the donuts, particularly churro donuts, was positive. The establishment provides a variety of services including delivery, takeout, and dine-in options, all in a clean environment. Despite its strengths, issues like parking limitations are noted.
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458 Midland Ave, Garfield, New Jersey
This Dunkin' Donuts location offers a mix of positive and negative experiences. Customers appreciate the friendly service, quick preparation, and consistent product quality, but face issues with staff demeanor, parking challenges, and crowded seating conditions.
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8 Village Square E, Clifton, New Jersey
The establishment offers a pleasant dining experience with excellent coffee and attentive service from certain staff members. However, there are concerns about inconsistent service quality and some negative interactions with employees. The environment is generally clean and casual, but parking may pose challenges.
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291 Main St, Lodi, New Jersey
The establishment offers excellent service with fast and friendly staff, maintaining a clean environment. However, customers have reported issues with receiving proper change when paying in cash. There are concerns regarding the inconsistent behavior of management affecting employee morale and customer perception.