Dunkin' logo

Dunkin'

(3.9)

2494 Oakton St, Evanston, Illinois

Dunkin' storefront

Summary

The business offers a variety of options including breakfast and coffee but has received mixed feedback on service and food quality. Customers appreciate the convenience of multiple dining methods such as dine-in and takeout, yet they've highlighted issues with customer engagement and inconsistency in food preparation. The environment is family-friendly with accessible facilities.

Pros

  • varied menu options
  • accessible for wheelchair users
  • multiple service methods available
  • casual atmosphere
  • family-friendly environment

Cons

  • unfriendly staff interactions
  • inconsistent food quality
  • order mix-ups

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible

Hours

monday4AM-8PM
tuesday4AM-8PM
wednesday4AM-8PM
thursday4AM-8PM
friday4AM-8PM
saturday4AM-8PM
sunday5AM-6PM

Location

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3.3

7578 N Western Ave, Chicago, Illinois

The establishment offers a mixed experience with some praised for its clean environment and fast service, while others criticize the quality of food and customer interactions. Customers have noted inconsistency in order accuracy and freshness of items like hashbrowns. Improvements are seen in cleanliness and service at certain locations.

Dunkin' logo

Dunkin'

2.8

1900 Dempster St, Evanston, Illinois

The reviews highlight a mix of positive and negative experiences at Dunkin' Donuts. Customers appreciate the fast service and cleanliness but criticize high prices and occasional poor coffee quality. Some reports indicate long wait times and issues with order accuracy, which affect overall satisfaction.

Dunkin' logo

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4.0

3910 W Touhy Ave, Lincolnwood, Illinois

The business offers reliable coffee and fast service but is marred by several instances of poor customer service across different locations. The ambiance includes both indoor and outdoor seating options with a casual vibe suitable for various crowds including families and solo diners. Despite the positives in food quality, especially desserts and breakfast options, negative experiences with staff demeanor significantly impact overall satisfaction.

Dunkin' logo

Dunkin'

3.7

3900 Dempster St, Skokie, Illinois

The business offers a mixed experience based on customer feedback. While some customers praised the quality of doughnuts and friendly service, others had negative experiences with cleanliness issues such as finding foreign objects in their food. The location's busy nature appears to sometimes lead to order mistakes or overwhelmed staff.

Dunkin' logo

Dunkin'

3.7

7553 N Paulina St, Chicago, Illinois

The reviews indicate a mixed experience at the business, with notable dissatisfaction regarding staff attitude and service reliability. Customers have reported issues with rude employees, particularly mentioning two Mexican individuals multiple times. However, there are some positive aspects such as efficient service speed and accessibility features.

Dunkin' logo

Dunkin'

3.8

3132 W Devon Ave, Chicago, Illinois

The reviews highlight a generally positive experience with friendly and efficient service, particularly during the morning hours. Customers appreciate the quality of coffee and desserts but express concerns about occasional slow service and communication issues at the drive-through. The establishment's ability to close unexpectedly early in the evening has also been noted as an inconvenience.

Dunkin' logo

Dunkin'

4.1

8408 Skokie Blvd, Skokie, Illinois

The business offers a variety of services and is known for its great coffee and family-friendly atmosphere. However, customer service has been reported as poor, with issues such as incorrect orders and unprofessional staff behavior. The environment is casual and accessible, but some reviews highlight significant shortcomings in service quality.

Dunkin' logo

Dunkin'

4.1

6970 N Clark St, Chicago, Illinois

The establishment is noted for its efficient and fast service, particularly during busy times, with positive experiences reported by frequent visitors. However, some customers have encountered rude staff behavior and issues with order handling. The business offers a variety of convenient dining options including takeout and dine-in, and is popular for breakfast. It also features good accessibility for wheelchair users.