Dunkin'
540 Brayton Ave, Fall River, Massachusetts
Phone: +1 508-235-0458
Website: locations.dunkindonuts.com
Summary
The establishment receives mixed feedback with commendations for its food quality and coffee but faces criticism over poor customer service and cleanliness. Multiple reviewers expressed frustration with the staff's attitude and operational inefficiencies. Despite these issues, some customers acknowledged specific positives such as their breakfast offerings.
Pros
- great coffee
- breakfast options
- casual atmosphere
Cons
- rude service
- cleanliness issues
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
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Customers have expressed dissatisfaction with service efficiency and quality at this Dunkin' location. Many experienced delays at the drive-thru and issues with order accuracy, contributing to an overall negative impression of the staff's responsiveness and friendliness. While some customers found the coffee satisfactory, others reported problems such as odd-tasting ice or incorrect orders. The physical environment appears well-equipped for accessibility, but service quality remains a key issue.
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The establishment offers a variety of food and beverage options with a focus on breakfast and coffee, but service issues are frequently reported by customers. Common complaints include mistakes in orders and poor customer interaction, while the location's lack of adequate parking is also problematic. Despite these challenges, there are highlights such as great coffee and fast service that some customers appreciate.