Dunkin' logo

Dunkin'

(3.7)

151 Main St, Fitchburg, Massachusetts

Dunkin' storefront

Summary

The establishment offers convenient service options including drive-through and dine-in, with a focus on coffee and breakfast. However, there are consistent complaints about long wait times, incorrect orders, and poor customer service. Despite amenities like free parking and accessibility features, the quality of food and beverages appears inconsistent.

Pros

  • convenient drive-through
  • diverse dining options
  • free parking available
  • wheelchair accessible
  • comfortable seating

Cons

  • long wait times
  • incorrect orders
  • poor customer service
  • high prices

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Vegan Options
Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible

Hours

monday4:30AM-9PM
tuesday4:30AM-9PM
wednesday4:30AM-9PM
thursday4:30AM-9PM
friday4:30AM-9PM
saturday4:30AM-9PM
sunday4:30AM-9PM

Location

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The establishment has a mixed reputation with notable issues concerning service quality and product consistency. Customers have reported dissatisfaction with the coffee's flavor and temperature, and some employees exhibit poor attitudes. Despite these drawbacks, the location offers various dining options like breakfast, lunch, and quick bites, alongside amenities such as Wi-Fi and accessible facilities.

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The establishment receives mixed feedback regarding service speed and professionalism. While some customers appreciate certain aspects like the drive-thru experience, others report frequent delays and unprofessional staff behavior. The inconsistency in order accuracy also raises concerns. Despite these issues, amenities such as free parking and a variety of dining options are noted positively.

Gourmet Donuts logo

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Dunkin' logo

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3.4

511 Electric Ave, Fitchburg, Massachusetts

The establishment offers a variety of dining options and services including drive-through and dine-in experiences, but faces criticism for service delays and incorrect orders. Despite offering coffee, there are complaints about the quality and consistency. The environment is family-friendly with various amenities like Wi-Fi and parking.

Dunkin' logo

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3.9

804 N Main St, Leominster, Massachusetts

Reviews of this Dunkin' location highlight mixed experiences, with several customers expressing dissatisfaction with service and order accuracy. However, there are positive notes about the environment and offerings. The inconsistency in customer service quality is a recurring theme. Despite these issues, some aspects like cleanliness and late-night availability receive commendation.

Dunkin' logo

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3.9

129 Whalon St, Fitchburg, Massachusetts

The business provides a friendly atmosphere and consistently good coffee, with efficient service despite some issues at the drive-thru. The main drawbacks are related to ordering limitations and occasional service errors in beverage preparation. Customers appreciate the variety of breakfast options and convenient service methods.

Dunkin' logo

Dunkin'

3.4

400 Electric Ave, Lunenburg, Massachusetts

The business receives mixed reviews with some customers expressing dissatisfaction due to hygiene issues and poor quality food at certain locations, while others appreciate the cleanliness and service efficiency of gas station outlets. The brand is known for its wide range of services including dine-in, takeout, and delivery options, as well as being a popular breakfast spot offering good coffee.