Summary
The Dunkin Donuts location has received mixed reviews. While some customers appreciate the quality of coffee and cleanliness of the store, others express dissatisfaction with customer service and order accuracy. Complaints frequently mention rude employees and incorrect orders. However, positives include good desserts like maple donuts and fast, friendly service when it is provided correctly.
Pros
- good quality coffee
- clean environment
- friendly staff occasionally
- fast service at times
- great donuts
Cons
- rude customer service
- incorrect orders frequently
- long wait times
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
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The store offers a variety of donuts with fast and friendly service in a clean environment. While the maple donuts receive positive feedback, some customers have issues with cinnamon donut texture. A strong smell of burned grease was noted by one customer. Pricing strategies for certain doughnuts are viewed as confusing or excessive.
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Customers consistently praise the quality of donuts and breakfast sandwiches at this establishment, highlighting their fresh and flavorful offerings like apple fritters and brioche buns. The service is noted as charming and friendly, contributing to a positive experience. However, there are concerns regarding changes in certain products, such as reduced icing on maple bars, which some customers find disappointing. Despite these issues, the establishment maintains a clean environment and offers takeout options.
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The location is praised for its inviting aroma and warm customer service, with a special note on the cleanliness and friendly staff. Donuts are particularly highlighted for their quality. However, there were issues with the hot donut light being off and some employees not maintaining an active work ethic during busy hours.
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The business receives praise for its quality coffee and donuts along with efficient service. However, there are concerns regarding the incorrect preparation of orders and lackluster customer interaction. The environment is described as somewhat chaotic, yet it offers several dining options and accessibility features.
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The business offers a mixed experience with some customers praising the staff and variety of offerings, while others criticize the service quality. There are highlights like good coffee and desserts, but issues such as poor customer interactions and inadequate change handling persist. Despite these challenges, the establishment maintains several amenities including accessibility features.