Summary
The reviews present a mixed experience at Dunkin' Donuts. Customers appreciate the cleanliness and friendliness of staff but face challenges with slow service during peak times and incorrect order fulfillment. There are also issues related to customer satisfaction regarding menu items and substitutions. The atmosphere is generally positive, highlighting good coffee and donut offerings.
Pros
- clean environment
- friendly employees
- good coffee quality
- great dessert options
- fast service
Cons
- slow morning service
- incorrect order fulfillment
- limited menu knowledge
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
Dunkin'
100-05 Queens Blvd, Forest Hills, New York
The reviewed location offers a mix of positive and negative experiences. Customers appreciate the fast service, cleanliness, and coffee quality. However, there are significant issues with food consistency, particularly with donuts being stale or improperly filled. The customer service via app is problematic, leading to incorrect orders and dissatisfaction. Overall, while the environment and speed of service are commendable, the quality of some offerings leaves much to be desired.
Dunkin'
9925 Horace Harding Expy, Flushing, New York
Customers appreciate the fast and friendly service along with a clean environment. However, there are issues such as dry donuts if not purchased early and poor customer service at some locations. The business offers various services including takeout and dine-in, alongside accessible amenities for wheelchair users.
Cafe Bora Bora
Rego Park, 9708 Queens Blvd, Rego Park, New York
The business is praised for its tasty food and friendly staff, offering a variety of breakfast and lunch options at reasonable prices. The fresh salads and breakfast specials are particularly highlighted. While the atmosphere and environment receive positive remarks, there are concerns about parking availability. The establishment is recognized as both Latino-owned and women-owned.
Dunkin'
9637 Queens Blvd, Rego Park, New York
The establishment offers a clean environment with friendly staff and great coffee, making it ideal for solo diners and those working on laptops. However, service can be slow, particularly during busy times, leading to dissatisfaction among customers waiting for orders. There are also concerns about food quality, such as incorrect drink sizes and the presence of insects near food items.
Dunkin'
5401 108th St, Corona, New York
The establishment offers good coffee and desserts with a cozy atmosphere suitable for solo diners and those working on laptops. However, service issues such as rudeness, incorrect orders, and long wait times are common complaints among customers. The environment is casual and family-friendly but lacks adequate parking options.
Dunkin'
10721 71st Ave, Forest Hills, New York
The establishment offers a mixed experience with both commendable and concerning aspects. While the coffee quality is praised and staff are generally friendly, there are significant issues with food freshness and hygiene practices. Customer service encounters vary widely, with some instances of rudeness noted.
Dunkin'
71-67 Yellowstone Blvd, Forest Hills, New York
The business offers a mix of experiences with some positive aspects like friendly service and cleanliness, but also notable negatives including high prices and poor food quality. Reviews reflect varied opinions on the ambiance and employee interactions. Despite having options for breakfast and comfort food, there are significant concerns about sanitation and customer dissatisfaction.
Dunkin'
9507 57th Ave, Elmhurst, New York
The establishment offers a mixed experience with notable strengths and areas for improvement. Customers appreciate the high-quality coffee and desserts, alongside an accessible environment suitable for various dining needs including breakfast to dinner options. However, service inconsistencies, particularly in order accuracy and staff conduct, detract from the overall customer satisfaction.