
Summary
Customers have mixed experiences with the service and product quality at this Dunkin Donuts location. While some appreciate the convenient options like curbside pickup and decent coffee offerings, others are frustrated by slow service and incorrect orders. The layout of the store has been criticized for being confusing, and there are complaints about customer treatment by staff. Despite these issues, several amenities such as free parking and accessibility features are noted positively.
Pros
- Convenient curbside pickup
- Decent coffee offerings
- Free parking availability
- Wheelchair accessible facilities
- Comfortable environment for working
Cons
- Slow service times
- Incorrect orders frequently
- Confusing store layout
- Insensitive staff behavior
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
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