Dunkin'
266 Concord St, Framingham, Massachusetts
Phone: +1 508-872-0785
Website: locations.dunkindonuts.com
Summary
The business offers a variety of services including coffee and quick bites with vegetarian options, catering to breakfast and lunch crowds. Reviews highlight positive experiences with the quality of certain baked goods like French Crullers but criticize cleanliness and service attitudes. Some reviews point out issues with parking and accessibility to bathrooms, though these claims are not universally supported.
Pros
- quality coffee
- good for working on laptop
- variety of offerings
- wheelchair accessible
- vegan options available
Cons
- cleanliness concerns
- poor customer service
- bathroom access issues
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
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334 Waverly St, Framingham, Massachusetts
The business provides consistently good service with a friendly atmosphere, especially during evening hours. There are occasional inconsistencies in beverage preparation and some dissatisfaction regarding morning crowd management. Despite offering a variety of dining options and amenities, the lack of seating arrangements and parking concerns stand out.
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430 Franklin St, Framingham, Massachusetts
The establishment offers fast and friendly service with consistently praised coffee quality. However, there are complaints about inconsistency in fulfilling specific orders, such as donut types and beverage preparation. The environment is noted for its cleanliness and welcoming staff, though customer satisfaction varies due to product availability and order accuracy.
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517 Worcester Rd, Framingham, Massachusetts
The establishment offers a range of services including dine-in and takeout, known for its breakfast items and coffee quality. However, there are recurring issues with customer service, order accuracy, and drink preparation consistency. The location appears to have accessibility features but lacks clear communication regarding payment methods.
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1362 Worcester St, Natick, Massachusetts
The establishment offers great coffee and a welcoming atmosphere with friendly staff, highlighted by excellent donuts and fast service. However, there are issues with food quality and customer service, including overcharging and lack of basic courtesy like providing bags for small purchases.
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1170 Worcester Rd, Framingham, Massachusetts
The business offers a mixed experience with some customers praising its efficient service and cleanliness while others criticize the unfriendly staff and order inaccuracies. The establishment is praised for its great coffee and fast service but noted for having rude personnel at times. While there are vegan options, it lacks gluten-free or dairy-free alternatives.
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1245 Worcester St, Natick Mall Rd, Natick, Massachusetts
The location receives mixed feedback with some customers appreciating the service and product quality while others criticize staff behavior and errors in order fulfillment. The business offers a variety of services including delivery and takeout, making it versatile despite not offering dine-in options. Notably, there are concerns about the overwhelming workload on staff during busy times and occasional rude interactions from employees.
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117 W Central St Unit A, Natick, Massachusetts
The reviews present a mixed experience at the location, with some customers appreciating the coffee and friendly staff while others criticize poor service and food quality. Issues with order accuracy, cold meals, and disrespectful service are noted, but there is praise for the late-night hours and accessibility features.
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692 Cochituate Rd, Framingham, Massachusetts
The store maintains a clean environment with friendly service and offers good coffee, appealing to solo diners and those working on laptops. However, there are concerns about food quality inconsistency and cleanliness issues in some instances. The location is family-friendly and provides various dining options.