Dunkin' storefront

Summary

The Dunkin' location in Franklin NJ has mixed reviews regarding customer service and food quality. Some patrons experienced poor customer interactions and issues with the food's texture, while others appreciated the clean environment and warm food. New management and a complete remodel have been noted, suggesting improvements that might address previous concerns.

Pros

  • clean environment
  • friendly staff
  • warm food
  • remodeled store

Cons

  • rude service
  • poor food texture

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible
Chain Location

Hours

monday5AM-8PM
tuesday5AM-8PM
wednesday5AM-8PM
thursday5AM-8PM
friday5AM-8PM
saturday5AM-8PM
sunday5AM-8PM

Location

Other Donut Shops Nearby

Dunkin' logo

Dunkin'

4.4

51 Main St, Ogdensburg, New Jersey

The reviews highlight a mix of positive experiences and some operational issues at the location. Customers appreciate the friendly service and consistently good coffee, though there are occasional inconsistencies with flavoring during morning shifts. Operational clarity could be improved, particularly regarding closing times on special occasions like New Year's Eve. Despite these hiccups, many customers have a long-standing loyalty to this location.

Dunkin' logo

Dunkin'

4.1

3672 NJ-94, Hamburg, New Jersey

Customers have mixed experiences with the quality of food and service at this establishment. While some praise the friendly staff and quick service, others criticize the taste of certain items like donuts and overly sweet breakfast offerings. Despite occasional order mix-ups and high prices, many appreciate the clean environment and good coffee.

Dunkin' logo

Dunkin'

4.4

2737 NJ-23, Stockholm, New Jersey

The reviews highlight a mix of experiences at this Dunkin' location, with some customers appreciating the friendly service and quality coffee while others are frustrated by operational inefficiencies. A significant complaint revolves around prioritizing mobile orders over in-store customers, leading to long wait times and dissatisfaction. Despite these issues, many patrons commend the cleanliness and efficiency when using mobile ordering.

Dunkin' logo

Dunkin'

3.4

190 NJ-23, Wantage, New Jersey

The establishment offers a variety of services including drive-through and dine-in options. Reviews highlight inconsistent coffee quality and staff attitude issues. While the environment is accessible and family-friendly, service responsiveness and order accuracy are areas for improvement.

Dunkin' logo

Dunkin'

4.2

550 Lafayette Rd, Sparta, New Jersey

The Dunkin' location at 550 Lafayette Rd is praised for its cleanliness, fast service, and friendly staff. It offers a welcoming atmosphere with ample seating and well-maintained facilities. However, some customers have experienced issues with incorrect orders and poor handling of refunds, highlighting inconsistencies in customer service. The store provides convenient options like curbside pickup, delivery, and drive-through services.

Dunkin' logo

Dunkin'

3.7

183 NJ-15, Lafayette Township, New Jersey

The business offers a clean and casual environment with excellent coffee and donuts, attracting solo diners and those working on laptops. However, customer service is inconsistent, leading to dissatisfaction among some patrons due to rude staff and poor order management. The location provides several dining options, but management issues are evident.

Dunkin' logo

Dunkin'

3.9

5 Center St B, Sparta, New Jersey

The business has a mixed reputation with some positive remarks about the quality of coffee and tea selection, alongside friendly service on occasions. However, multiple negative reviews highlight significant issues such as long wait times for hot orders and unsanitary conditions, which raise concerns about health safety. There's also dissatisfaction with staff behavior and order accuracy. Despite these drawbacks, the establishment offers a range of services including takeout and dine-in options.

Dunkin' logo

Dunkin'

4.0

5748 Berkshire Valley Rd, Oak Ridge, New Jersey

The business offers good coffee and breakfast options with a casual atmosphere suitable for solo dining and families. However, service inconsistencies have been noted, with some customers experiencing incorrect orders and poor staff interactions. Despite these issues, the location is appreciated for its fast, friendly service on busy days. The overall accessibility of the establishment is commendable.