Summary
Customers generally praise the friendly and efficient service at this establishment, noting consistently clean surroundings and a commitment to getting coffee orders right. However, some customers have had disappointing experiences with stale pastries and misunderstood drink orders, indicating occasional inconsistencies in food quality.
Pros
- Friendly staff
- Clean environment
- Accurate coffee orders
- Ready before ordering
Cons
- Stale pastries
- Misunderstood orders
- Sour-tasting drinks
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
Donut District
335 US-9, Manalapan Township, New Jersey
The bakery is celebrated for its exceptional donuts and pleasant service environment, making it a favorite among visitors seeking fresh pastries and coffee in a cozy setting. Despite high prices, the unique flavors and quality are appreciated. The establishment offers convenient takeout and delivery options, enhancing accessibility for customers.
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336 US-9, Manalapan Township, New Jersey
The establishment provides excellent customer service and freshly prepared food, with a welcoming environment for both dining and takeout options. However, there are occasional issues with order accuracy and limited operational hours that might inconvenience customers. The business emphasizes accessibility, offering various service methods including drive-throughs and dine-in.
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285 Gordons Corner Rd, Manalapan Township, New Jersey
The Dunkin' Donuts location receives mixed feedback with customers appreciating the coffee and friendly service but criticizing frequent order mistakes and high parking congestion. The quality of donuts has declined over time, and some customers have experienced poor customer service regarding refunds for spills.
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3633 US-9, Freehold, New Jersey
The establishment is praised for its friendly service and customizable coffee options, making it a favorite for solo dining and working on laptops. Customers enjoy the variety of meals available throughout the day and the comfortable atmosphere. However, some items like donuts may not meet expectations in presentation.
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511 Solomon Way, Freehold, New Jersey
The reviews highlight a mixed experience at the Dunkin' location. Positive feedback includes great coffee quality and consistency, but negative comments focus on poor customer service, errors in order fulfillment, and issues with product quality like cold coffee and improperly made donuts. There are also complaints about staff behavior and management inefficiency.
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123 NJ-33, Manalapan Township, New Jersey
The Dunkin Donuts location offers a comfortable and clean environment with spacious seating options suitable for working on laptops, making it an excellent spot for solo diners. The coffee is praised highly, along with the quality of donuts and bagels. However, some customers have faced issues with customer service via the app, leading to frustration.
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14 Wilson Ave, Englishtown, New Jersey
The reviews for this Dunkin' location present a mixed experience. Positive feedback highlights fast and friendly service, cleanliness, and well-prepared food. Negative comments point to inconsistent coffee quality and customer service issues, including rude staff interactions and unreliable operating hours.
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Cousins Plaza, 843 NJ-33 #10, Freehold, New Jersey
The establishment has mixed reviews with some positive remarks about fast service and cleanliness, while others criticize poor customer service, cleanliness issues, and product quality. The business offers a variety of services including dine-in, takeout, and delivery options, along with accessibility features for wheelchair users.