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Summary
The reviews for this location reveal a mixed experience with standout customer service and quality coffee but marred by inconsistent food preparation and order fulfillment issues. Customers appreciate the friendly staff and atmosphere but criticize the execution of menu items and responsiveness to complaints.
Pros
- friendly
- consistent service
- quality coffee
- welcoming atmosphere
- good seating availability
Cons
- inconsistent food quality
- order fulfillment issues
- unresponsive management
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
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Southern Glazed Doughnuts
403 S Broadway St, Georgetown, Kentucky
The donut shop is highly praised for its exceptional variety and quality of donuts, including popular options like maple bacon and seasonal pumpkin. Customers appreciate the friendly service and freshly made products. However, some note drawbacks such as high prices and limited parking. The establishment offers takeout and in-store pickup but lacks dine-in services.
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Frank’s Donuts
814 S Broadway St, Georgetown, Kentucky
The bakery offers a variety of donuts and other baked goods with mixed reviews on quality and service. Customers appreciate the quick service options available and the casual atmosphere. However, some have encountered rudeness from staff and issues with product consistency.
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Thorntons
1040 Georgetown Rd, Lexington, Kentucky
The business offers a convenient stop for fuel and quick snacks with courteous staff, although it faces challenges with rude night shift employees and sketchy customers occasionally. The restroom maintenance requires attention, and while parking is available, it can become hectic during peak times.
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Thorntons
802 N Broadway, Lexington, Kentucky
The business is praised for its friendly staff and clean environment. However, there are concerns about the state of bathrooms and a lack of clarity regarding fuel hose colors. There is dissatisfaction with certain employees' behavior during night shifts.
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North Lime Coffee & Donuts - Limestone
101 W Loudon Ave Suite 160, Lexington, Kentucky
North Lime is praised for its great coffee and unique donuts that attract regular visitors seeking a cozy atmosphere. It offers a variety of seating options including outdoor spaces, making it suitable for solo work sessions and casual meetups. The establishment also roasts their own coffee beans, adding to the appeal. However, gluten-free options are limited to specific days which might not cater to all dietary needs.
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Thorntons
1311 Versailles Rd, Lexington, Kentucky
The location offers a convenient late-night option for coffee and gas, featuring new bean machines that deliver better quality than in the past. The staff's friendliness varies, and while some are welcoming, others can be rude. The establishment maintains cleanliness and competitive cigarette pricing. However, there were instances of double charging on cards. Overall, it provides essential amenities such as free parking and accessibility for wheelchair users.
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Dunkin'
316 E New Circle Rd, Lexington, Kentucky
Overall, the establishment provides a mixed experience with quality food and beverages but inconsistent service speed and organization. The coffee is generally praised for its quality, while donuts often receive negative feedback regarding freshness and taste. Friendly staff are noted positively by several customers. Parking concerns and high prices were mentioned as drawbacks.
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Dunkin'
2213 Versailles Rd, Lexington, Kentucky
The business offers a variety of service options including drive-through and dine-in, with an emphasis on great coffee and tea selection. While some customers appreciate the fast and friendly service, there are frequent complaints about incorrect orders and poor customer service experiences. The establishment is family-friendly and accessible for wheelchair users.