Dunkin' storefront

Summary

Reviews for this Dunkin' Donuts location reflect mixed experiences primarily focused on customer service and staff interactions. Customers praise the clean environment, quality of donuts, and friendly employees but highlight negative encounters with specific staff members who provide poor service. Parking availability is a noted issue. The business offers a range of services including delivery and dine-in options.

Pros

  • excellent donuts
  • clean environment
  • friendly staff
  • variety of seating
  • quick charging sockets

Cons

  • poor customer service
  • limited parking space

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Vegan Options
Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Parking
Wheelchair Accessible
Chain Location
Early Morning Hours

Hours

monday5:30AM-8PM
tuesdayClosed
wednesday5:30AM-8PM
thursday5:30AM-8PM
friday5:30AM-8PM
saturday6AM-8PM
sunday6AM-8PM

Location

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8900 W Broad St, Richmond, Virginia

The donut shop receives praise for its excellent homemade-tasting donuts and unique flavors like guava cream cheese. Customers appreciate the generous filling portions and the pleasant seating area. Additionally, the friendly service is frequently highlighted. However, some concerns include limited parking options and relatively high prices. The shop offers a cozy atmosphere with takeout and dine-in services, but lacks delivery options.

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3.9

4050 Spring Oak Dr, Richmond, Virginia

The establishment has mixed reviews focusing on the friendliness and service of certain employees, notably Tyrone. While some customers praise his welcoming attitude and efficient handling of mistakes, others criticize the overall staff's indifference and poor management attitudes. The food quality generally receives positive remarks, though issues with order accuracy and preparation have been noted.

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4.0

10390 Ridgefield Pkwy, Richmond, Virginia

The Dunkin' Donuts has mixed reviews, with praise for its fast and friendly service, cleanliness, and welcoming environment. However, there are complaints about customer service issues, including unreasonable charges for water. The location offers a variety of services and amenities, such as curbside pickup, delivery, dine-in options, and accessibility features.

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3.7

3125 Lauderdale Dr, Henrico, Virginia

The location experiences frequent order inaccuracies and slow service, but the staff is friendly and accommodating. Cleanliness issues with flies have been reported. Coffee options are available, though specific drinks may not always meet expectations.

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3.7

10600 Patterson Ave, Richmond, Virginia

The establishment offers a variety of services including drive-thru and dine-in options with a welcoming atmosphere but struggles with customer service delays and order accuracy. Prices are considered high by some patrons. Despite the friendly staff, there have been significant issues with food preparation times and missing items in orders.

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3.9

2300 Hungary Rd, Richmond, Virginia

The establishment offers a range of services including drive-through and dine-in options, with consistent coffee quality reported during morning shifts. However, customers have noted significant inconsistencies in service during night shifts, particularly regarding order accuracy and employee behavior. Additionally, hygiene issues such as flies over food items and slow service times were highlighted.

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4.2

7300 Staples Mill Rd, Richmond, Virginia

The Dunkin' Donuts location discussed has mixed reviews regarding service and product quality. While some customers appreciate the convenience of delivery options and cleanliness, others are dissatisfied with issues such as inconsistent product sizes and poor staff interactions. Prices are also noted to be high for simple items like donuts and coffee.

Dunkin' logo

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5.0

Capital One, 15010 Capital One Dr Bldg 2, Richmond, Virginia

This business offers a variety of services including curbside pickup and delivery, making it convenient for both employees on the West Creek Capital One campus and visitors. It is well-known for its great coffee and diverse menu options catering to breakfast enthusiasts and those looking for quick bites throughout the day. The establishment provides a family-friendly atmosphere with amenities like free parking and Wi-Fi, ensuring comfort for all guests.