
Dunkin'
364 Wilmington West Chester Pike, Glen Mills, Pennsylvania
Summary
The establishment offers a mix of positive and negative experiences according to customer feedback. Highlights include friendly service, fresh donuts, and good coffee quality. However, there are complaints about wait times, inconsistent app functionality, and order confusion. The location provides various dining options and is family-friendly with accessible facilities.
Pros
- friendly service
- fresh donuts
- hot coffee
- efficient drive-thru
- family-friendly
Cons
- long wait times
- app issues without internet
- order confusion in-store
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
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The Dunkin' location described has received mixed to negative reviews. Customers express dissatisfaction with customer service and cleanliness, particularly noting rude staff and unclean conditions. Additionally, there are complaints about unavailable donut options and operational inefficiencies at the drive-through. Despite these issues, the coffee quality is acknowledged as acceptable.

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The Dunkin' location on Nammans Rd 650 generally receives praise for its friendly service and clean environment, though there are mixed opinions about the quality of their drinks. While some customers appreciate the consistent experience and welcoming atmosphere, others have noted issues with drink preparation, such as incorrect amounts of flavorings or additives being used. The pricing at this location also seems to be a point of contention for some patrons.

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The establishment offers an impressive array of delicious donuts and breakfast items that attract food enthusiasts, especially for brunch. The service is generally fast and friendly, with a cozy and casual atmosphere making it ideal for both solo diners and groups. Although the wait time for food can be longer than desired, the quality of the offerings makes it worthwhile. The restaurant also provides good parking options and is accessible to those with mobility challenges.

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The reviews indicate a mixed experience at the Dunkin' location. While some customers appreciated the quick service and convenience of options like drive-through and delivery, others highlighted significant issues with employee attitudes and cleanliness. The positive aspects include great coffee and convenient services such as curbside pickup, but negative experiences are often centered around poor customer service and hygiene concerns.

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