Dunkin' logo

Dunkin'

(3.9)

2915 Amsterdam Rd, Glenville, New York

Dunkin' storefront

Summary

The location is praised for its friendly and professional staff, with customers often receiving personalized service despite repetitive orders. The environment is clean, making it a pleasant stop during travel. However, there are complaints about long wait times due to insufficient staffing, especially during busy periods. Additionally, incorrect orders have been a recurring issue, causing frustration among patrons.

Pros

  • Friendly and professional staff
  • Clean store environment
  • Quick service for non-busy hours
  • Recognizable consistent quality
  • Good travel stop

Cons

  • Long wait times during peak hours
  • Frequent incorrect orders
  • Limited staffing

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible
Chain Location

Hours

monday5AM-9PM
tuesday5AM-9PM
wednesday5AM-9PM
thursday5AM-9PM
friday5AM-9PM
saturday5AM-9PM
sunday5AM-9PM

Location

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3.9

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The business offers a variety of service options including curbside pickup and delivery. While some customers praise the coffee and quick service, others frequently criticize inconsistent food quality and order accuracy. Issues such as incorrect orders, lack of stock when ordering online, and high prices are common complaints.

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17 Mohawk Ave, Scotia, New York

The reviews indicate a mixed experience at this Dunkin' Donuts location. Customers appreciate the drive-thru convenience and quality coffee, but many criticize poor customer service and slow order preparation. Concerns about incorrect orders and rude staff are prevalent, affecting repeat visits.

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3.9

65 Freemans Bridge Rd, Glenville, New York

Customers have mixed opinions about the service quality and product consistency at this location. While some appreciate the friendly drive-thru staff, others criticize rude interactions and inconsistent coffee quality. The menu includes a variety of options like breakfast and comfort food, along with vegetarian choices.

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3.8

245 Saratoga Rd, East Glenville, New York

The business offers a variety of service options and is popular for its great coffee and breakfast items. Customers appreciate the fast and friendly service, though some find the iced mocha latte inconsistent in taste. There are mentions of long commute considerations and limited parking being an issue, along with dissatisfaction regarding specific food items.

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3.8

266 Saratoga Rd, Scotia, New York

The establishment offers a casual environment with good breakfast options and decent coffee quality. While the service is often fast and friendly, there are recurring issues with customer service attitude and order accuracy. The atmosphere can be negatively impacted by staff interactions, leading to an unpleasant experience for some customers.

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3.7

2 Rush St, Schenectady, New York

Customers appreciate the quality of the coffee and friendly service at this Dunkin location, but experience issues with drive-thru wait times and inconsistent food preparation. The staff is noted for being overworked and sometimes having a negative attitude. Despite these challenges, the establishment offers various dining options, including breakfast items, which are popular among visitors.

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3.9

1420 Broadway, Schenectady, New York

The Dunkin' Donuts location discussed receives mixed reviews from customers, with some praising the fast service and variety of options available, including delicious coffee and donuts. However, there are consistent reports of order inaccuracies and confusion over operating hours. Despite these issues, improvements in staff responsiveness and a commitment to customer satisfaction have been noted recently.

Dunkin' logo

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3.8

3045 Broadway, Schenectady, New York

The business appears to have declined in terms of customer service and product quality over recent times. Multiple reviews highlight issues with staff attitude and order accuracy, impacting the overall experience negatively. Despite these challenges, some customers still appreciate the food offerings like bagel bites and comfort food options. The establishment offers a variety of services including dine-in, drive-through, and takeout, catering to various meal preferences from breakfast to dinner.