Dunkin' logo

Dunkin'

(3.9)

401 Roy Martin Rd, Gray, Tennessee

Dunkin' storefront

Summary

The Dunkin’ Donuts reviewed here shows a mixed customer experience. While the coffee and friendly service are often praised, some customers have encountered issues with food quality and order accuracy. The environment is noted as clean, but there were reports of long wait times and poor handling of orders. Despite these concerns, many appreciate the quick service in both drive-through and dine-in options.

Pros

  • good coffee
  • friendly staff
  • clean environment
  • consistent food quality
  • efficient order process

Cons

  • food preparation issues
  • long wait times
  • order mix-ups

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible

Hours

monday5AM-10PM
tuesday5AM-10PM
wednesday5AM-10PM
thursday5AM-10PM
friday5AM-10PM
saturday5AM-10PM
sunday5AM-10PM

Location

Other Donut Shops Nearby

Dunkin' logo

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4.2

4222 Fort Henry Dr, Kingsport, Tennessee

The Dunkin’ location reviewed here presents a mixed experience for customers. While some praised the quality of coffee and donuts, many were disappointed by service issues such as unprofessional staff behavior, long wait times, and confusion at pickup areas. Additionally, concerns about high prices and parking limitations were noted.

Dunkin' logo

Dunkin'

4.1

101 Hospitality Pl, Kingsport, Tennessee

Dunkin' Donuts offers a variety of services including drive-through and dine-in options with generally fast service and friendly staff. The coffee is praised for being hot and fresh, though some customers have noted inconsistency in food quality and service attentiveness. A recurring theme includes concerns about the taste of certain items like breakfast wraps and specialty drinks.

Daylight Donuts LLC logo

Daylight Donuts LLC

4.8

2708 N Roan St #3, Johnson City, Tennessee

Daylight Donuts is highly regarded for its excellent quality donuts and friendly service, with particular praise for the Old Fashioned and Apple Fritters. Customers appreciate the attentive staff who often offer complimentary treats to children and ensure orders are ready upon arrival. However, some concerns have been raised about product consistency, particularly with Long Johns. The new location has enhanced accessibility and offers a range of services including dine-in, takeout, and delivery.

Dunkin' logo

Dunkin'

4.0

900 Sunset Dr, Johnson City, Tennessee

The business offers good coffee and desserts but suffers from inconsistent service quality and high prices. Long wait times, particularly at the drive-thru, are frequently noted alongside unfriendly staff interactions. Despite these issues, some locations perform better in terms of customer care.

Dunkin' logo

Dunkin'

4.1

141 Boone St, Jonesborough, Tennessee

Reviews indicate mixed experiences with the service and offerings at this location. While some customers appreciate the cleanliness and variety of food options, others express dissatisfaction with food quality and pricing. Service speed varies, especially in the morning.

Dunkin' logo

Dunkin'

2.5

6745 Bristol Hwy, Piney Flats, Tennessee

The business offers a mix of positive and negative experiences with fast service and good coffee noted by some patrons while others report poor customer service and long wait times. The store seems popular for quick bites and solo dining but struggles during peak hours, leading to frustration. Accessibility is satisfactory, with specific mentions of wheelchair access.

Krispy Kreme logo

Krispy Kreme

4.4

1100 W Market St, Johnson City, Tennessee

The reviews highlight consistent issues with order accuracy and service quality at this Krispy Kreme location. Customers have experienced receiving incorrect items, rude staff behavior, and stale products. Despite these problems, the establishment offers a variety of services including delivery, drive-thru, and dine-in options.

Krispy Kreme logo

Krispy Kreme

4.2

1651 E Stone Dr, Kingsport, Tennessee

Krispy Kreme offers a mix of excellent donuts and varying service experiences across different locations. Customers appreciate the fresh, diverse offerings but encounter occasional shortages and limited varieties. Service quality can fluctuate due to staffing issues, impacting availability and experience. The unique conveyor belt system in some stores is a highlight, although access restrictions like closed lobbies are noted. Overall, while donuts receive high praise, service inconsistencies remain an area for improvement.