
Summary
Customers have expressed significant dissatisfaction with the customer service at this Dunkin Donuts location. Reviews consistently highlight rude and unprofessional interactions from staff, both in-person and via drive-thru. Operational inefficiencies, such as incorrect orders and slow service, further exacerbate customer frustration. Despite these issues, the business offers a variety of services including delivery, takeout, and dine-in options.
Pros
- Variety of services available
- Wheelchair accessible facilities
- Offers breakfast and lunch
Cons
- Rude staff interactions
- Frequent order mistakes
- Long service times
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
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