
Summary
The business is noted for its good service and friendly workers who strive to make customers happy, particularly appreciated by pet owners with the pup cup feature. However, there are issues such as rude staff and incorrect orders that detract from the experience. A significant incident involving damage to a customer's vehicle due to negligence has led to dissatisfaction. Some customers have also noted recent declines in food quality.
Pros
- friendly service
- pup cup available
- good coffee
- varied menu options
- family-friendly atmosphere
Cons
- rude staff
- incorrect orders
- vehicle damage incident
- declining food quality
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby

Dunkin'
75 Poquonnock Rd, Groton, Connecticut
The business offers a welcoming environment with good coffee and diverse dining options throughout the day. While service is generally positive, there are issues with food preparation consistency. The establishment benefits from ample accessibility features and a variety of dining arrangements.

Dunkin'
175 Broad St, New London, Connecticut
The establishment offers a casual and family-friendly environment with excellent coffee and varied dining options throughout the day. While some staff members are praised for their friendliness and efficiency, others have received criticism for poor service and attitude. The business is well-equipped with amenities such as Wi-Fi, wheelchair access, and various parking facilities.

Dunkin'
799 Long Hill Rd, Groton, Connecticut
The business offers a mix of positive and negative experiences. Customers appreciate the cleanliness and fast service but are disappointed by inconsistent product quality and customer service issues. There are amenities like parking and accessibility features that enhance the experience.

Dunkin'
1056 Poquonnock Rd, Groton, Connecticut
The business offers a casual atmosphere with convenient service options such as curbside pickup and delivery. While breakfast is popular here, some customers reported poor food quality like soggy hashbrowns and undercooked sandwiches. Staffing seems limited during peak hours, affecting the dine-in experience.

Dunkin'
382 Vauxhall St, New London, Connecticut
The business offers a variety of services including curbside pickup and delivery with an emphasis on coffee and breakfast items. Customers have mixed experiences, praising the quality of coffee but criticizing order accuracy and service speed. Some reviews highlight poor customer interactions and issues with app functionality for ordering.

Dunkin'
1280 Gold Star Hwy, Groton, Connecticut
The establishment receives mixed feedback, with frequent praise for its donuts and coffee quality but criticism of poor customer service from several employees. Reviews highlight consistent issues with staff attitude, particularly at the drive-through, as well as operational inefficiencies like not checking inventory properly or bringing out food on time. Despite these setbacks, customers appreciate the clean environment and fast service when it is available.

Dunkin'
380 Colman St, New London, Connecticut
The business offers a variety of services and amenities, including coffee, comfort food, and a casual atmosphere suitable for solo dining and working on laptops. However, customers have reported dissatisfaction with service quality, hygiene concerns, and hidden charges. While the establishment provides good options for breakfast, lunch, and dessert, some staff behavior has been criticized.

Dunkin'
439 Ocean Ave, New London, Connecticut
This Dunkin' location is praised for its friendly and efficient service, ensuring quick order fulfillment even during busy times. Customers appreciate the small but inviting dine-in area, although it's noted that condiments are frequently depleted due to theft. Despite these minor issues, the staff remains helpful and maintains a pleasant atmosphere.