Dunkin' logo

Dunkin'

(3.5)

13108 Pennsylvania Ave, Hagerstown, Maryland

Dunkin' storefront

Summary

The business has mixed reviews regarding service and product quality. Positive feedback highlights great coffee, fresh donuts, and courteous staff during early hours. However, negative experiences focus on poor customer service in the drive-through, incorrect order fulfillment, and an unaccommodating attitude from some employees.

Pros

  • great coffee
  • fresh donuts
  • courteous morning staff
  • casual atmosphere
  • good for solo dining

Cons

  • poor drive-through service
  • incorrect orders
  • unwelcoming staff attitude

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible
Chain Location
Early Morning Hours

Hours

monday5AM-9PM
tuesday5AM-9PM
wednesday5AM-9PM
thursday5AM-9PM
friday5AM-9PM
saturday5AM-9PM
sunday5AM-9PM

Location

Other Donut Shops Nearby

Dunkin' logo

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3.9

18233 Maugans Ave, Hagerstown, Maryland

This Dunkin Donuts location is praised for its friendly and attentive staff who enhance the customer experience with kind interactions and efficient service. The cleanliness of the interior environment and consistent quality of coffee and donuts are major highlights. However, some customers have noted issues such as limited parking space leading to occasional congestion during peak times. While generally well-regarded, there was an instance where a product did not meet expectations, pointing to room for improvement in food preparation.

Dunkin' logo

Dunkin'

2.7

17850 Garland Groh Blvd, Hagerstown, Maryland

The establishment has mixed reviews with both positive and negative feedback. Customers appreciate the friendly staff and quality coffee but criticize service issues and poor attention to order details. Some customers experience poor customer service during busy periods, while others have noted attentive management. Concerns about allergen handling are highlighted, alongside some operational inefficiencies.

Krispy Kreme logo

Krispy Kreme

4.4

531 Dual Hwy, Hagerstown, Maryland

Krispy Kreme locations receive mixed reviews with praise for their donuts and service, but some customers experience inconsistency in product freshness and staff attentiveness. The environment is generally appreciated as clean and friendly, yet parking availability varies by location. Despite issues at certain sites, the brand offers a variety of services including dine-in and takeout options.

Krumpe's Do-Nut Shop logo

Krumpe's Do-Nut Shop

4.9

912 Maryland Ave, Hagerstown, Maryland

Krumpe's donut shop is highly praised for its exceptional and affordable quality of donuts. Customers appreciate the variety of flavors and commend the warm, fresh experience. While there are some parking challenges, the overall service is efficient with quick line movement. The store offers multiple service options including takeout and in-store pickup, but lacks dine-in facilities. Notably, Krumpe's provides convenient amenities such as cash discounts and accessible parking.

Dunkin' logo

Dunkin'

3.8

1427 Dual Hwy, Hagerstown, Maryland

The facility receives mixed reviews with praise for its great coffee and friendly staff during the morning hours. However, there are concerns about inconsistent service quality throughout the day, unsanitary conditions at times, and perceived high prices for additional items like oatmilk. Despite these issues, the establishment offers a variety of services including curbside pickup, delivery, and drive-through options.

Dunkin' logo

Dunkin'

3.7

20145 Professional Blvd, Hagerstown, Maryland

The reviews indicate mixed experiences with service and food quality at this Dunkin' Donuts location. Customers appreciate the fast and friendly service, especially for online orders, and enjoy the convenient dining options available. However, there are complaints about the preparation of certain menu items like matcha drinks and breakfast sandwiches that were not up to standard. Some issues include cold ingredients in loaded hash browns and improperly mixed matcha lattes.

Home Run Donuts logo

Home Run Donuts

4.7

16512 National Pike, Hagerstown, Maryland

Home Run Donuts offers delicious and generous-sized pastries that are appreciated for their flavor and portion size. Despite the higher prices, customers find the offerings to be worth it due to the quality and quantity of the donuts. The staff is noted for being friendly and sweet, contributing positively to the overall experience. However, some areas such as parking availability could use improvement.

Dunkin' logo

Dunkin'

3.9

18206 Oak Ridge Dr, Hagerstown, Maryland

The establishment offers a mix of positive and negative experiences for customers. The service is generally good with friendly staff, but there are notable issues such as inconsistent food quality and long wait times. Customers appreciate the variety of services available, including takeout and drive-thru options, while some have faced problems like burnt bagels and poor mobile order management.