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Summary
The Dunkin' location receives mixed feedback regarding its service and product quality. Some customers praise the personalized attention and friendly service they received, while others report unsatisfactory experiences with incorrect orders and poor quality products. The coffee quality is particularly inconsistent, leading to negative reviews for burnt or poorly flavored drinks. On a positive note, the donuts are highly regarded when made correctly.
Pros
- personalized customer service
- quick order processing
- good tasting beverages
- appealing pastries
Cons
- inconsistent coffee quality
- order inaccuracies
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
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United Dairy Farmers
10565 Harrison Ave, Harrison, Ohio
The store has received mixed reviews with some customers appreciating the friendly service and product quality, while others criticize poor customer interaction and management issues. The staff is noted to vary significantly in their performance, with a few employees receiving praise for their dedication and professionalism. However, there are consistent complaints about slow or no service, unprofessional attitudes, and organizational problems within the store.
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Dunkin'
10570 New Haven Rd, Harrison, Ohio
Customers generally enjoy the friendly service and good coffee at Dunkin', noting personal recognition by staff and fast service during off-peak hours. However, there are complaints about customer service issues, particularly concerning order mistakes and coupon handling. The donuts received mixed reviews with some being described as doughy. Despite these criticisms, the environment is appreciated for its cleanliness and suitability for working on laptops.
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Regina Bakery
3805 Shady Ln, North Bend, Ohio
Regina Bakery is renowned for its high-quality, fresh bakery items with a strong emphasis on donuts and other baked goods that have maintained local loyalty over decades. The bakery offers takeout services and a variety of pastries made without preservatives, ensuring freshness and quality. However, customers should visit early to avoid limited selection later in the day. While there are positive remarks about product taste and service, some reviews indicate inconsistency with inventory availability during peak hours.
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United Dairy Farmers
7545 Bridgetown Rd, Cincinnati, Ohio
UDF is a well-loved local store known for its friendly service and clean environment. Customers appreciate the consistent cleanliness and helpful staff. However, there are issues with availability of certain items like soft pretzels and milkshakes at specific times, which can be disappointing. Additionally, some customers feel that employees may become irritated when asked for items from the ice cream bar.
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Dunkin'
6308 Harrison Ave, Cincinnati, Ohio
Customers enjoy the tasty donuts and clean environment but are frustrated by order mix-ups and subpar customer service. The drive-through is a popular feature, although some find prices high. Accessibility options are well-covered.
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United Dairy Farmers
6075 Harrison Ave, Cincinnati, Ohio
UDF is appreciated for its excellent coffee and ice cream quality, alongside commendable customer service and cleanliness. However, some customers are frustrated with the new kiosk system, which they find confusing, and express dissatisfaction over slow service and lack of attention from staff during busy times. Additionally, there's a mention of inconsistent business hours.
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Dunkin'
In Shell Gas Station, 9760 Colerain Ave, Cincinnati, Ohio
The business receives positive feedback for its friendly service and fast drive-thru, especially appreciated by frequent customers like Sara's team. However, some patrons note inconsistent product quality and occasional long wait times at the drive-thru. Despite these issues, the location is popular for breakfast items, with good coffee and a welcoming atmosphere. Accessibility features are well-regarded, making it family-friendly and convenient.
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United Dairy Farmers
3610 Blue Rock Rd, Cincinnati, Ohio
The reviews indicate mixed experiences with the service and offerings at this establishment. While some customers appreciate specific aspects like specialty donuts and convenient in-store features such as weather forecasts, there are criticisms regarding customer service practices, perceived product misrepresentation, and staffing issues. The complaints about the ice cream shakes and dispensers suggest dissatisfaction with both the quality of products and operational methods. Despite these negatives, positive remarks are made about the use of certain modern payment options and accessibility features.