Dunkin'
265 Washington St, Hartford, Connecticut
Phone: +1 860-246-2304
Website: locations.dunkindonuts.com
Summary
The establishment offers a mixed experience with some notable strengths and weaknesses. While the donuts and service are often praised, there have been recent declines in drink quality and customer service consistency due to management changes. Some customers also reported poor food presentation and issues with incorrect orders.
Pros
- excellent maple donuts
- fast friendly service
- clean environment
- good coffee variety
- comfortable dining space
Cons
- declining drink quality
- poor recent customer service
- incorrect orders occasionally
- moldy food items
- rude drive-thru staff
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
Dunkin'
In Noble Gas Convieience, 131 Buckingham St, Hartford, Connecticut
The establishment offers commendable customer service and a clean environment with great coffee despite some negative experiences related to order accuracy and food quality. While the staff is noted for being friendly, there have been issues with incorrect orders leading to customer dissatisfaction. The business provides various convenient services like curbside pickup and delivery but lacks dine-in options.
Dunkin'
20 Central Row, Hartford, Connecticut
The business is well-regarded for its exceptional coffee and customizable drinks, with friendly morning staff and a family-friendly atmosphere. Despite being praised for great service during the mornings, there are concerns about afternoon messiness and employee attitude changes. The environment becomes disruptive due to persistent solicitation by individuals outside. While it offers various dining options including breakfast and desserts, parking availability is generally limited.
Dunkin'
754 Maple Ave, Hartford, Connecticut
The reviews indicate mixed experiences with the service quality at this Dunkin' location. Some customers reported issues with order accuracy and perceived indifference from staff, which affected their overall experience negatively. However, there are mentions of friendly interactions and a commitment to customer satisfaction in other reviews. The business provides a variety of services such as dine-in, delivery, and drive-through options, and offers great coffee and dessert.
Dunkin'
255 Farmington Ave, Hartford, Connecticut
Customers appreciate the quality of coffee and fast service but report issues with staff engagement and cleanliness. The environment is noted for being family-friendly and casual, yet concerns about safety due to litter and poor maintenance have been raised. Parking availability seems limited despite being free.
Dunkin'
106 Sisson Ave, Hartford, Connecticut
The Dunkin’ Donuts location receives mixed feedback with some customers enjoying the friendly service and quality offerings, while others are unhappy with inconsistent pricing and rude staff. Service efficiency varies between morning and evening shifts, affecting overall satisfaction.
Dunkin'
75 Airport Rd Bldg A, Hartford, Connecticut
The business is praised for its exceptional customer service and familiarity with regular customers, enhancing the dining experience. However, concerns about staffing levels have been raised, potentially affecting order accuracy during busy periods. While some patrons express dissatisfaction with food quality on specific occasions, overall feedback remains positive.
Dunkin'
25 Albany Ave, Hartford, Connecticut
The reviews highlight a mix of positive and negative experiences at the establishment. Customers appreciate the friendly service and quality coffee but express concerns about inconsistent food temperatures and staff attitudes. Instances of unsanitary practices were noted by one reviewer.
Dunkin'
200 Prospect Ave, Hartford, Connecticut
The business receives mixed reviews regarding service and food quality. Customers appreciate the fast and friendly service, along with a clean environment and hot coffee. However, there are complaints about rude staff, inconsistency in order accuracy, and poor-quality meals at times. The establishment offers various services like curbside pickup, delivery, and drive-through but lacks dine-in options.