Summary
The business offers a mixed experience with fast and efficient service during less busy times but struggles under pressure. While the coffee is praised for its quality, there are significant concerns about staff behavior and cleanliness. The environment supports various dining options including dine-in and takeout, yet service can be inconsistent.
Pros
- great coffee
- efficient online orders
- casual atmosphere
- variety of offerings
- fast service when busy
Cons
- rude staff behavior
- slow during peak times
- occasional cleanliness issues
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
Dunkin'
481 MA-28, Harwich Port, Massachusetts
The business has mixed reviews regarding customer service and cleanliness. While some customers appreciate the friendly staff and efficient service during less busy times, others criticize slow service, incorrect orders, and a lack of attentiveness from management. Cleanliness issues are noted both inside and outside. Despite these problems, the quality of coffee is generally praised.
Dunkin'
175 MA-137, Harwich, Massachusetts
The establishment offers a pleasant atmosphere with fast service and good seating, though it is sometimes hampered by rude staff and order mistakes. Despite these issues, the coffee quality stands out positively. However, understaffing leads to delays, impacting overall customer satisfaction.
Dunkin'
109 MA-137, Harwich, Massachusetts
The business offers consistent quality coffee and friendly service despite some staffing challenges. While breakfast items are popular and the environment is clean, there are issues with order accuracy and staff experience during busy periods.
Dunkin'
6 Enterprise Rd Unit 1 & 2, South Dennis, Massachusetts
The business offers a range of services and is popular for its coffee and breakfast options. Reviews indicate friendly staff and good food quality, but highlight issues with service speed during busy times and occasional order inaccuracies. The establishment has various accessibility features, including wheelchair access.
Dunkin'
497 MA-134, South Dennis, Massachusetts
The establishment generally receives mixed feedback on service and food quality. While some customers appreciate the convenience of using the app for quick orders, others have negative experiences with rude staff and poor preparation leading to dissatisfaction. The donuts, particularly those with chocolate frosting, were criticized for their quality. However, certain positives like convenient pickup options and a variety of food offerings are noted.
Honey Dew Donuts
31 Main St, Dennis Port, Massachusetts
The shop offers excellent coffee and has a welcoming atmosphere with friendly staff. While there are some issues like messy premises and misunderstanding orders due to language barriers, the service is generally good. The pastries and food items receive mixed reviews, but the ice coffee stands out as exceptional.
Dunkin'
1563 Main St, Chatham, Massachusetts
The reviewed Dunkin' location offers a mixed experience with friendly service and excellent coffee being standout positives, while inconsistency in order accuracy and poor customer interaction during peak app-order times are noted as negatives. Despite these issues, the store maintains a clean environment and provides various dining options like breakfast and desserts.
Dunkin'
927 Main St, West Dennis, Massachusetts
The Dunkin' location has a mixed reputation with some customers praising the friendly staff and quality drinks while others criticize their handling of mobile orders and long wait times. There are issues related to order fulfillment and staffing that impact customer satisfaction. However, it is well-regarded for its coffee and breakfast offerings. The service environment appears organized but could benefit from improved efficiency.