Summary
The business consistently receives complaints about order mistakes and poor quality coffee across multiple visits, with frequent mentions of unresponsive customer service. Despite some positive highlights such as great desserts and a welcoming atmosphere, these issues have significantly affected customer satisfaction.
Pros
- great dessert options
- fast drive-through service
- casual atmosphere
- variety of seating options
- good Wi-Fi connectivity
Cons
- frequent order mistakes
- poor coffee quality
- unresponsive customer service
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
The Landmark Restaurant
1472 Churchill Hubbard Rd, Youngstown, Ohio
The establishment offers a cozy and welcoming atmosphere with friendly service and delicious breakfast options like the Youngstown Benedict and fresh donuts. While the food quality varies slightly, it generally satisfies patrons' expectations for comfort food. Accessibility features ensure ease of visitation for all guests.
Dunkin'
4305 Belmont Ave, Youngstown, Ohio
The business offers a mix of positive and negative experiences based on customer feedback. While some customers appreciate the quick service and drive-thru efficiency, others criticize poor food quality and order mishandling. There are several mentions of incorrect orders, undercooked or burnt food, and dissatisfaction with how orders were prioritized at the drive-thru.
Dunkin'
2355 S Hermitage Rd, Hermitage, Pennsylvania
The reviewed Dunkin' location has a consistent theme of poor service and order mistakes, leading to customer dissatisfaction despite the availability of various dining options and amenities. The coffee quality is generally criticized for inconsistency in ingredients like sugar and cream. While there are positives such as good tea selection and convenient service options including drive-through and dine-in, these are overshadowed by operational flaws.
Dunkin'
730 12th St, Campbell, Ohio
The business offers friendly service and a variety of food and drink options, including popular breakfast items and great coffee. However, there are issues with order accuracy, especially through the drive-thru, and complaints about slow service leading to traffic jams. The interior provides a cozy atmosphere with amenities like Wi-Fi and seating suitable for working on laptops.
Dunkin'
3560 E State St, Hermitage, Pennsylvania
The reviews indicate recurring issues with service quality and order accuracy at this location of White's Donuts. While some customers appreciated the donuts, many were disappointed by poor coffee preparation and overall unfulfilled expectations, leading to frustration. There are also operational inefficiencies, especially noted in the drive-thru experience.
Dunkin'
58 Youngstown Warren Rd, Niles, Ohio
The Dunkin' location receives mixed reviews with praise for its tasty menu items and quick service, but criticism regarding order accuracy and delivery issues. Customers appreciate the coffee quality and fast service, while expressing concerns over frequent mistakes in mobile orders and poor handling of deliveries through platforms like DoorDash. Accessibility features are noted positively, yet there is room for improvement.
D'Onofrio's Food Center
1749 N Hermitage Rd, Hermitage, Pennsylvania
The grocery store is praised for its high-quality offerings and family-friendly atmosphere. Customers appreciate the friendly service and competitive pricing during sales. The store is noted for having great produce and prepared foods. Some customers find it expensive but justify the cost with quality.
Dunkin'
2720 Salt Springs Rd, Girard, Ohio
The establishment offers a mix of fast and friendly service with occasional inconsistencies, particularly during rush hours. While known for its great coffee, some customers have experienced issues with order accuracy and employee attitude. It provides various dining options and amenities, making it suitable for solo diners and those working on laptops.