Summary
The Dunkin' location receives mixed feedback from customers. Positive comments highlight excellent coffee quality and friendly service, particularly noted for its hashbrowns and consistent on-time order fulfillment through online pickup. However, several reviews indicate dissatisfaction with the customer service experience, including issues such as unmet specific order requests and inadequate handling of ice in beverages. Complaints about pricing also emerge, suggesting a need for more attention to customer service training and consistency across locations.
Pros
- Great coffee quality
- Friendly staff
- Consistent on-time orders
- Good hashbrowns
Cons
- Inconsistent order accuracy
- Unfriendly service interactions
- High prices
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
Dunkin'
9910 Pendleton Pike, Indianapolis, Indiana
The reviews highlight a mix of experiences with the service and product quality at this Dunkin' location. While some customers appreciate the friendly staff and organized service, others are dissatisfied with stale products and incorrect orders. The establishment is popular for its coffee and breakfast offerings but struggles with consistency in food freshness and order accuracy.
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Dunkin'
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The reviewed Dunkin' Donuts location presents a mixed experience based on customer feedback. While praised for its consistently excellent coffee and fast service, there are significant concerns regarding the quality of pastries and some menu items. Customers appreciate the friendly staff and convenient ordering options, but express disappointment with specific food items not meeting expectations.
Jack's Donuts of Irvington
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Jack's Donuts in Irvington has received mixed reviews from customers. While many patrons appreciate the quality of donuts and the friendly service, some have concerns over pricing and the amount of icing on certain items. The location offers a clean environment with easy access to complementary parking. It provides both dine-in and takeout services but lacks delivery options. Although there are gluten-free options available, no other dietary accommodations such as vegan or dairy-free were explicitly mentioned.
Thorntons
10901 Pendleton Pike, Indianapolis, Indiana
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Jack's Donuts of Broad Ripple
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PANA Donuts
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The business offers a pleasant dining experience with friendly service and delicious donuts. Customers appreciate the clean environment and tasty coffee options. While delivery fees may be high, breakfast sandwiches are highly recommended for their quality.
Dunkin'
10849 E Washington St, Indianapolis, Indiana
The reviews highlight inconsistent service and rude staff behavior at the Dunkin' location, affecting customer experience. Although praised for its coffee and variety of offerings like breakfast items, customers frequently encounter mistakes in order preparation and poor employee interactions. Despite these issues, some customers appreciate the convenience of various service options such as drive-through and takeout.