Dunkin' storefront

Summary

The business offers a variety of services including delivery and dine-in options with highlights on great coffee. Despite these offerings, there are significant complaints about staff behavior, food quality issues like freezer burn in ice cream, and mishandling of orders. While there is an accessible environment for wheelchairs and free parking available, the service experience often leaves customers dissatisfied.

Pros

  • Great coffee
  • Free parking lot
  • Accessible seating
  • Family-friendly atmosphere
  • Good vegetarian options

Cons

  • Rude staff behavior
  • Food quality issues
  • Order mishandling

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Parking
Wheelchair Accessible

Hours

monday5AM-9PM
tuesday5AM-9PM
wednesday5AM-9PM
thursday5AM-9PM
friday5AM-9PM
saturday5AM-9PM
sunday5AM-9PM

Location

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3.9

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The business generally receives positive feedback for its friendly staff and high-quality donuts, which are often described as fresh. However, there are issues with management behavior that have led to negative customer experiences, particularly regarding rudeness from the manager. Operational inconsistencies such as machine malfunctions affecting orders also detract from the overall experience.

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4.1

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The business has mixed reviews with some customers praising its friendly service and coffee while others criticize inconsistent order accuracy and poor customer interactions. Issues like improper service from staff and problems accessing the restroom are noted. Despite these concerns, the establishment is recognized for its cozy atmosphere and good kid-friendliness.

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4.1

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The business is praised for its delightful donuts and excellent service, with a charming atmosphere that attracts repeat customers. The shop offers great coffee and a variety of sweet treats, making it ideal for quick visits. While the reviews highlight friendly staff and delicious products, there are concerns about high prices. Despite these positives, parking remains an issue.