
Summary
The Dunkin' location receives mixed reviews with commendations for its friendly and efficient service, cleanliness, and high-quality coffee drinks made by standout employees. However, there are criticisms regarding inconsistent availability of food items during advertised hours and issues with employee conduct affecting customer experience. Despite these negatives, recent improvements in service have been noted.
Pros
- fast friendly service
- clean environment
- high-quality coffee
- consistent quality improvement
- variety of services available
Cons
- inconsistent food availability
- employee conduct issues
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
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The reviews highlight inconsistent order accuracy and service at this Dunkin' Donuts location. Customers have experienced issues with receiving incorrect items, such as donuts with unexpected fillings and coffee without requested ingredients. Despite these problems, some patrons appreciate the friendly staff and quality offerings like coffee and avocado toast. The establishment offers a variety of services including outdoor seating, drive-through, delivery, takeout, and dine-in options.

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Beary Boba
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Dunkin'
10951 Old St Augustine Rd, Jacksonville, Florida
The reviews present a mixed experience at the Dunkin' location, with praise for friendly service and high-quality coffee contrasting sharply against complaints of poor customer service and stale pastries. Some customers highlighted excellent interactions with certain staff members, while others encountered unfriendly or uncooperative employees. Issues like stale donuts, inadequate bagel toasting, and payment disputes were noted as significant drawbacks.

Dunkin'
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The business offers friendly and speedy service with a trendy atmosphere. While the coffee is praised, there are complaints about staff attitude and inconsistencies in food preparation. Some customers experienced poor customer interactions and issues with bathroom accessibility.