Dunkin' logo

Dunkin'

(3.6)

6999 Merrill Rd Ste 1, Jacksonville, Florida

Dunkin' storefront

Summary

The establishment provides a clean environment and friendly service with fast-paced delivery options like drive-through and takeout. However, customers have reported inconsistencies in order preparation, especially regarding coffee customization such as sweetness levels and ice amounts. While many appreciate the variety of breakfast items available, some issues like incorrect orders and unmet expectations for drink modifications affect overall satisfaction.

Pros

  • clean environment
  • fast service
  • friendly staff
  • variety of breakfast options
  • good coffee base

Cons

  • inconsistent order preparation
  • limited customization
  • wrong orders occasionally

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Custom Orders
Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Outdoor Seating
Wheelchair Accessible

Hours

monday5AM-8PM
tuesday5AM-8PM
wednesday5AM-8PM
thursday5AM-8PM
friday5AM-8PM
saturday5AM-8PM
sunday6AM-8PM

Location

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Dunkin' logo

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Dunkin' logo

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3.6

11657 Beach Blvd, Jacksonville, Florida

The reviews highlight a mix of experiences with both positive and negative aspects. Customers appreciate the fast service and cleanliness, but encounter issues with customer service and food quality. The drive-through experience has been inconsistent, with some instances of rude behavior from staff. Food preparation errors have also been noted, affecting overall satisfaction.