Dunkin' storefront

Summary

Dunkin Donuts receives mixed feedback from customers regarding their service and product quality. Positive aspects include excellent coffee and donuts, with friendly and fast service noted in several instances. However, some reviews highlight negative experiences, particularly issues with Uber Eats orders and poor customer interaction at the drive-through. The store is appreciated for its cleanliness and overall atmosphere.

Pros

  • excellent coffee
  • friendly staff
  • clean environment
  • good breakfast options
  • great donuts

Cons

  • poor Uber Eats service
  • rude drive-through staff
  • overly sweet drinks

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Outdoor Seating
Wheelchair Accessible
Chain Location

Hours

monday4AM-8PM
tuesday4AM-8PM
wednesday4AM-8PM
thursday4AM-8PM
friday4AM-8PM
saturday4AM-8PM
sunday5AM-8PM

Location

Other Donut Shops Nearby

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Krispy Kreme

4.2

6250 103rd St, Jacksonville, Florida

Krispy Kreme provides a delightful experience with its fresh and hot donuts, supported by fast and friendly service. However, customers have encountered issues like frequent stock shortages and unprofessional behavior at times. The store offers various service options including drive-through, delivery, and dine-in.

Dunkin' logo

Dunkin'

4.1

3631 Blanding Blvd Building 1, Jacksonville, Florida

The establishment offers a range of services including dine-in and takeout with generally good coffee, though it has faced criticism for inconsistent service quality and staff behavior. While some customers appreciate the friendly employee interactions, others have experienced neglectful treatment and order discrepancies, leading to dissatisfaction. Notably, several instances highlight issues with delivery of ordered items and rude staff encounters.

Dunkin' logo

Dunkin'

3.9

7818 Normandy Blvd, Jacksonville, Florida

Reviews for this Dunkin' location present a mixed picture. Some customers appreciate the coffee quality and friendly service, while others report poor experiences with staff behavior and overcharging issues. The negative feedback frequently highlights disrespectful interactions with management and inconsistency in customer treatment based on different shifts.

Dunkin' logo

Dunkin'

3.9

7908 Blanding Blvd #1, Jacksonville, Florida

Dunkin' receives positive feedback for its customer service and cleanliness, with customers appreciating the friendly staff and convenient ordering process. However, some express dissatisfaction with coffee quality and issues with order accuracy and spillages. The environment is described as clean and welcoming, with efficient service contributing to a positive experience.

Dunkin' logo

Dunkin'

3.8

5555 Roosevelt Blvd, Jacksonville, Florida

The business receives praise for its friendly staff and efficient service, highlighted by a kind checkout experience at early hours and fast delivery times. However, some customers have faced issues with product quality, notably with tea bag integrity leading to dissatisfaction. While there are concerns about customer service attitudes in certain instances, the overall environment is appreciated for cleanliness and amenities like free parking.

Dunkin' logo

Dunkin'

3.9

1711 Wells Rd, Orange Park, Florida

The establishment receives praise for its friendly and hardworking staff, particularly the morning team. However, there are significant complaints about customer service issues and inconsistencies in product quality, especially with coffee orders. The experience varies by location, as some customers have had better service elsewhere. Despite these challenges, a standout employee was noted for handling multiple roles effectively.

Krispy Kreme logo

Krispy Kreme

4.4

810 Cassat Ave, Jacksonville, Florida

The donut shop offers freshly made and delicious donuts that are highly appreciated by customers on special offer days. However, the service quality is inconsistent, with reports of long wait times and poor communication from staff. While some visitors highlight good customer interactions and a clean environment during their visit, others criticize the slow and unfriendly service. Despite these mixed reviews, the store provides various dining options including dine-in and takeout.

Dunkin' logo

Dunkin'

3.6

116 Oakleaf Village Parkway #0001, Jacksonville, Florida

Customers experience mixed satisfaction with this Dunkin' Donuts location. While some appreciate the friendly service and accurate orders for breakfast essentials, others criticize slow service, staff attitude, and order inaccuracies. Notably, there are complaints about mobile order confusion and unsatisfactory coffee quality. The store does offer a range of services including dine-in and drive-through options.