Summary
The business offers a mixed experience with some excellent food and service but struggles significantly with staff behavior and order accuracy. While certain aspects like the coffee and desserts are praised, repeated issues with slow service and unclean environments have led to customer dissatisfaction. Some reviews highlight good interactions with specific employees and decent meal quality, yet others describe poor management of orders and cleanliness concerns.
Pros
- excellent coffee
- friendly staff members
- good breakfast options
Cons
- slow service speed
- unclean environment
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
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The business offers a friendly and efficient service with fresh coffee and breakfast options, making it popular for solo dining. However, some customers report issues with food freshness and unprofessional staff. The establishment provides various services including dine-in and delivery, and is accessible to those with mobility challenges.
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The location offers great coffee and quick service with a friendly atmosphere on some days. However, it faces criticism for poor staff attitudes and operational issues at certain times. Service quality can vary significantly depending on the day and staff present.
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146-17 Jamaica Ave, Jamaica, New York
The establishment has received mixed feedback with significant issues noted regarding hygiene and customer service. While some customers appreciate the coffee quality, there are repeated complaints about cleanliness and the accuracy of orders. The donuts were specifically criticized for being stale. Despite these concerns, the place is popular for breakfast options and offers several services like delivery and takeout.
Dunkin'
13850 Jamaica Ave, Jamaica, New York
The reviews for Dunkin' Donuts highlight a mixed experience. Positive feedback centers on the friendly and efficient service, great coffee, and delicious donuts. However, some customers have encountered poor customer service issues regarding bathroom access. The store also faces criticism for its bagel quality and lack of condiments. Overall, it maintains popularity for breakfast and late-night food options.
Dunkin'
135-04 Jamaica Ave, Queens, New York
Reviews indicate mixed experiences at this Dunkin' Donuts location. Customers appreciate the friendly and efficient service, cleanliness, and great coffee, while some have noted inconsistent service quality and long wait times for food orders.
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12217 Liberty Ave, South Richmond Hill, New York
The establishment is praised for its friendly and welcoming staff, consistently clean environment, and strong coffee offerings. It serves breakfast, lunch, and dinner, with a cozy atmosphere suitable for solo dining and working on laptops. While service is generally positive, there are occasional order mix-ups.
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159-02 Jamaica Ave, Parsons Blvd, Jamaica, New York
The establishment offers a mix of positive and negative experiences across several facets. While praised for its friendly service and good coffee, customers have raised concerns about unattended counters, long wait times, and order inaccuracies. The cleanliness of the environment and employee behavior were also criticized in some reviews.