Dunkin' storefront

Summary

The business receives consistent criticism for poor service and employee attitudes, which greatly diminishes the customer experience despite their offerings of great coffee and dessert. There are mentions of inefficiency in order processing and rude staff interactions across multiple reviews. However, they provide a variety of services including delivery and drive-through options, and maintain several amenities such as free parking and wheelchair accessibility.

Pros

  • Great coffee
  • Variety of desserts
  • Multiple service options
  • Free parking available
  • Wheelchair accessible

Cons

  • Poor customer service
  • Rude employees
  • Inefficient order processing

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible
Chain Location
Early Morning Hours

Hours

monday4:30AM-7PM
tuesday4:30AM-7PM
wednesday4:30AM-7PM
thursday4:30AM-7PM
friday4:30AM-7PM
saturday4:30AM-7PM
sunday4:30AM-7PM

Location

Other Donut Shops Nearby

Hy-Vee Bakery logo

Hy-Vee Bakery

4.4

7117 N Hwy M1, Gladstone, Missouri

The bakery is praised for its exceptional cakes and breads, which are often described as perfectly detailed and delivered promptly. Customers appreciate the fast and friendly service, along with a warm atmosphere that enhances their experience. However, some express disappointment in certain aspects without specifying details.

Fresh Donuts logo

Fresh Donuts

4.8

5557 NW Barry Rd, Kansas City, Missouri

The donut shop is highly praised for its exceptional variety of donuts and friendly service. Customers enjoy the clean environment and custom filling options available for many items. While some have expressed concerns about parking, there are no reports of high prices.

Dunkin' logo

Dunkin'

3.5

6050 NE Antioch Rd, Gladstone, Missouri

The establishment offers a range of services including outdoor seating and drive-through options, with highlights on great coffee and tea. While some customers appreciate the attentive service and variety in offerings, there are frequent complaints about inconsistent product quality, particularly with drinks and food items like hashbrowns. Customer service experiences vary significantly, with reports of both helpful employees and uncooperative staff at the drive-thru.

Mochinut Zona Rosa logo

Mochinut Zona Rosa

4.5

8610 NW Prairie View Rd, Kansas City, Missouri

Mochinut offers a unique and delightful experience with its light and airy mochi donuts, available in a variety of flavors. The friendly and open owners enhance the atmosphere, which is casual and family-friendly. Additionally, their Korean corn dogs are a standout item, praised for their savory taste. However, some aspects such as parking availability might be limited.

Hy-Vee Fast & Fresh logo

Hy-Vee Fast & Fresh

3.8

207 NE Englewood Rd, Kansas City, Missouri

The store is generally appreciated for its friendly employees and competitive pricing compared to some competitors. However, there are complaints about the unavailability of $100 bills, which can deter large purchases, and issues with service from newer employees who may lack friendliness. Some customers have noted a rise in prices as a negative aspect.

Duck Donuts logo

Duck Donuts

4.6

5536 NE Antioch Rd, Kansas City, Missouri

Duck Donuts offers a delightful experience with made-to-order donuts that are warm and fresh, appealing to both kids and adults. The bakery prides itself on its friendly service, cleanliness, and the unique opportunity for customers to watch their custom donut being prepared. It's a popular spot for dessert lovers and those seeking something special. While they have a charming atmosphere and offer takeout, dine-in, delivery, and in-store pickup options, some customers find parking challenging.

Hy-Vee Bakery logo

Hy-Vee Bakery

3.4

5330 NW 64th St, Kansas City, Missouri

The bakery has mixed reviews with some customers praising the birthday cakes' appearance and service quality while others express dissatisfaction due to poor execution of custom orders and issues with order fulfillment. The establishment offers convenient service options like curbside pickup and in-store shopping, making it accessible for quick visits. However, there are concerns about fulfilling specific customer requests accurately.

Dunkin' logo

Dunkin'

3.2

6304 N Chatham Ave, Kansas City, Missouri

The reviews highlight a mix of positive and negative experiences at Dunkin'. While some customers appreciate the excellent service from certain employees like Lanaya and enjoy the quality of coffee and food, there are significant concerns about slow service, incorrect orders, and inadequate staffing during peak hours. The staff's attentiveness to customer needs varies greatly, with some instances of unprofessional behavior reported.