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Summary
The reviews for this Dunkin' location are largely negative due to poor service and order accuracy issues. The staff is often untrained, leading to mistakes with orders and a lack of professionalism. Despite being open late and offering various dining options, these problems seem pervasive. On the positive side, some patrons appreciate the menu offerings like seasonal drinks and bakery items, though they are overshadowed by recurring negative experiences.
Pros
- good coffee
- seasonal drinks
- clean environment
- variety of options
Cons
- poor service
- order mistakes
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
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Dulce Donuts
23053 Clay Rd Suite 500, Katy, Texas
Dulce Donuts provides a delightful experience with its unique and creative donut offerings that have won over many customers. Known for excellent service and customization options, this women-owned business is popular for catering events and individual orders alike. While it offers diverse flavors and styles in its doughnuts, some patrons might find parking slightly challenging despite the presence of free parking facilities. Overall, Dulce Donuts delivers high-quality desserts that are appreciated by a wide range of customers.
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Shipley Do-Nuts
3011 W Grand Pkwy N #101, Katy, Texas
The location has garnered mixed feedback primarily around the quality and handling of their products, with a specific focus on cold and stale donuts and kolaches. Customers have voiced concerns regarding customer service, hygiene practices, and product freshness. However, there are positive mentions of fast and friendly service and a clean environment.
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Donut Shack
21411 Clay Rd, Katy, Texas
Donut Shack has garnered praise for its delicious donuts and excellent customer service. The family-oriented atmosphere and generous complimentary treats make it a favorite among families. While some limitations exist in terms of physical amenities like parking, the variety of service options caters to different preferences.
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Donuts Delight
2710 N Mason Rd, Katy, Texas
The establishment is praised for its friendly service and delicious breakfast offerings, including fresh donuts and biscuits. Customers enjoy the positive atmosphere and personal touch from the owner. However, there are concerns about product freshness and occasional issues with food temperature.
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Donuts Delight
23945 Franz Rd Ste B, Katy, Texas
The donut shop in Katy offers a delightful variety of freshly made pastries and kolaches with friendly service and a casual atmosphere. Reviews highlight the quality of the coffee and reasonable pricing as major positives. However, potential visitors should be aware of limited parking options and slightly higher prices compared to other local shops.
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Mr. Donut
20300 Franz Rd, Katy, Texas
The business is praised for its friendly service and high-quality donuts, creating a family-oriented atmosphere that delights regular customers. The staff's generosity, especially in providing special treats, adds to the positive experience. However, some concerns about parking availability and pricing are noted. Despite these issues, the establishment remains popular due to its fresh offerings and welcoming environment.
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Shipley Do-Nuts
3811 Fry Rd, Park Row, Texas
The reviews indicate mixed experiences at Shipley's. Customers appreciate the excellent quality of donuts and kolaches, along with the friendly service. However, there are concerns about high prices and occasional issues with food freshness. The establishment is praised for its clean environment but criticized for selling moldy donuts in one instance.
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Mochinut
23119 Colonial Pkwy Suite B-16, Katy, Texas
The establishment is well-loved for its unique dessert offerings, particularly mochi donuts with a variety of flavors such as Ube and Mango Habanero. While the desserts are praised for their taste and texture, some reviews mention the high prices. Customers appreciate the casual atmosphere and quick service options like delivery and takeout.