Dunkin'
191 West St, Keene, New Hampshire
Phone: +1 603-338-0069
Website: locations.dunkindonuts.com
Summary
The establishment is popular for its breakfast offerings and good coffee but suffers from significant service delays due to understaffing. Despite a friendly staff, the long wait times and frequent mistakes in orders have led to customer dissatisfaction. The location has adequate parking options and offers various dining choices including takeout and dine-in.
Pros
- good coffee
- breakfast offerings
- friendly staff
- varied service options
Cons
- long wait times
- order mistakes
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
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410 West St, Keene, New Hampshire
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The Dunkin' location in question is facing significant service and staff issues that have led to widespread dissatisfaction among customers. Reviewers frequently cite long wait times, poor customer interactions, and inefficiency in order processing as major drawbacks. Despite the problems highlighted by patrons, the establishment does offer various services including curbside pickup, delivery, and drive-through options, which are intended to provide convenience but seem ineffective in practice here.
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The establishment offers a welcoming atmosphere with friendly service and high-quality coffee, making it a positive experience for many customers. However, concerns about staff behavior have been noted, indicating potential safety issues. Despite these concerns, the convenience of multiple ordering options like drive-through and delivery enhances customer satisfaction.
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The business is appreciated for its fast and friendly service, clean facilities, great coffee, and comfort food offerings including donuts and sandwiches. It's a favorite spot for breakfast and solo dining with ample Wi-Fi and family-friendly atmosphere. However, there are concerns about inconsistent order accuracy and employee attitude. The location offers several conveniences like curbside pickup, delivery, takeout, dine-in, and free parking.