Summary
The business is facing significant service and quality issues that are affecting customer satisfaction. Customers report poor attention to order details leading to incorrect orders, rude staff behavior, and inefficient drive-thru operations. The remodeled location has not improved the overall experience as expected, with customers expressing disappointment over coffee quality and service interactions. Despite these challenges, the establishment offers a variety of services including dine-in, takeout, and delivery options, along with a casual, family-friendly atmosphere.
Pros
- Variety of dining options
- Casual and cozy atmosphere
- Family-friendly environment
- Accessible seating arrangements
Cons
- Inefficient drive-thru operations
- Rude staff behavior
- Poor attention to order details
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
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