Summary
Customers frequently reported issues with service and food quality at this location, describing experiences of unprofessionalism, incorrect orders, and lackluster customer support. Despite the store offering a variety of services including drive-through, dine-in, and delivery, reviews indicate dissatisfaction primarily due to rude staff and poor handling of complaints. The ambiance is criticized for its cleanliness and overall disorganization.
Pros
- offers various dining options
- wide range of service methods
- accepts multiple payment types
- wheelchair accessible facility
Cons
- unprofessional customer service
- incorrect orders served
- difficult refund process
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
Krispy Kreme
6727 Knightdale Blvd A, Knightdale, North Carolina
Customers have mixed experiences at this Krispy Kreme location. While some appreciate the donuts and cleanliness, others face issues with order fulfillment, service attitudes, and long wait times. The drive-thru option has been added recently, but it hasn't resolved all concerns.
Tepuy Donuts
2820 Capital Blvd, Raleigh, North Carolina
Tepuy Donuts on Capital Blvd is celebrated for its unique and delicious donut flavors, excellent customer service, and clean environment. The establishment offers a variety of breakfast options along with gourmet coffee, creating a welcoming atmosphere. While patrons appreciate the convenience of takeout and dine-in services, some have noted limited indoor seating and parking availability.
Baker's Dozen Donuts
6320 Capital Blvd #123, Raleigh, North Carolina
Baker's Dozen is praised for its delicious and well-constructed donuts, with highlights on maple bacon and custom order options that impress clients and customers alike. The business offers a casual atmosphere with fast service, although some reviewers noted high prices and parking concerns despite being wheelchair accessible.
Burney's Sweets & More
4500 Falls of Neuse Rd #100, Raleigh, North Carolina
Burney’s Sweets and More is celebrated for its innovative dessert offerings, particularly the glazed croissants and other bakery items like chocolate chunk cookies and red velvet cakes. Customers appreciate the cleanliness of the environment and the friendly service provided by staff. However, some dissatisfaction arises from coffee preparation inconsistencies, with specific complaints about improperly steamed milk in lattes.
Dunkin'
4415 Falls Of The Neuse Rd, Raleigh, North Carolina
The establishment offers a variety of services including drive-through and dine-in options, alongside good coffee and a family-friendly atmosphere. While some customers appreciate the friendly service and quality drinks, others have encountered issues with order accuracy and staff attitude. Despite these inconsistencies, there are positive remarks about certain employees who handle situations well.
Dunkin'
5601 Atlantic Ave, Raleigh, North Carolina
The reviews for this Dunkin' Donuts location reveal mixed experiences among customers. Some praise the quality of coffee and tea, while others criticize poor service, inconsistent hours, and rude staff interactions. There are notable issues with order accuracy and early closing times that did not match posted schedules. The environment is generally clean, but there are complaints about management and employee behavior.
Dunkin'
8401 Capital Blvd, Raleigh, North Carolina
The reviews present a mixed perspective on the business. While some customers appreciate certain aspects like improved coffee quality and service experience upon revisiting, there are severe concerns about cleanliness, health hazards, and poor customer service. There's an evident dissatisfaction with product consistency and staff demeanor.
Krispy Kreme
549 N Person St, Raleigh, North Carolina
The reviews for this Krispy Kreme location highlight a mix of positive and negative experiences. Customers enjoy the fresh donuts and friendly service, but there are complaints about order accuracy and system issues. The location is appreciated for its clean environment and classic offerings like original glazed donuts.