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Dunkin'
720 Merchant Dr, Knoxville, Tennessee
Phone: +1 865-247-7015
Website: locations.dunkindonuts.com
Summary
The business offers great coffee and desserts with a casual atmosphere suitable for various groups including families and students. However, there are service inconsistencies, particularly in customer prioritization between dine-in and drive-through customers. While the environment is generally friendly, some reviews indicate that it can be stressful during peak hours.
Pros
- great coffee
- fresh donuts
- friendly staff
- quick takeaway
- good for groups
Cons
- poor customer service
- overcrowded at times
- ignores walk-ins
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
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The Donut Palace
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The Donut Palace is praised for its wide variety of fresh and delicious donuts, including unique flavors like maple bacon and peach pockets. Customers appreciate the fast and friendly service from staff who are consistently kind and generous. The environment is casual and primarily a grab-and-go setup with minimal seating. While the donuts are highly recommended, some customers note high prices and limited parking as drawbacks.
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Dunkin'
4829 N Broadway St, Knoxville, Tennessee
The establishment has received mixed reviews regarding service and product quality. Customers have praised the helpfulness of some staff members and the variety in offerings. However, many have reported inconsistent wait times, especially at the drive-thru, and inconsistencies with food and drink quality. There are also complaints about rude employees and incorrect orders. Despite these issues, there is acknowledgment of good service by certain individuals.
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Krispy Kreme
4842 N Broadway, Knoxville, Tennessee
The business offers a welcoming atmosphere with friendly service and excellent doughnuts that have earned repeat customers. The location is clean and the staff, including Timothy and Dee Reed, are highly praised for their kindness and professionalism. Options include in-store pickup, dine-in, and takeout, along with catering services for events. A variety of payment methods are accepted, and the venue supports a casual, family-friendly environment.
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Panthers Dough Joe
1902 W Emory Rd, Powell, Tennessee
Panther's Dough Joe is praised for its delicious donuts and friendly service, but some customers find it overpriced. The establishment offers a charming atmosphere with a variety of flavors that impresses visitors. While the experience is generally positive, there are concerns about high prices compared to competitors. Accessibility features include wheelchair-friendly facilities.
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Parlor Doughnuts
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Status Dough Donuts & Coffee - Downtown Knoxville
418 S Gay St STE 101, Knoxville, Tennessee
The donut shop offers a variety of delicious and fresh options, with standout items like apple fritters and vegan cake doughnuts. The service can feel impersonal at times due to the sterile environment, but the coffee is praised for being strong and refreshing. While some customers enjoy the unique flavors and friendly recommendations from staff, others find certain donuts greasy and lacking in expected quality. Overall, there's room for improvement in terms of atmosphere and consistency, yet many appreciate the shop as a quick stop for great coffee and baked goods.
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Krispy Kreme
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