Dunkin' logo

Dunkin'

(3.9)

720 Merchant Dr, Knoxville, Tennessee

Dunkin' storefront

Summary

The business offers great coffee and desserts with a casual atmosphere suitable for various groups including families and students. However, there are service inconsistencies, particularly in customer prioritization between dine-in and drive-through customers. While the environment is generally friendly, some reviews indicate that it can be stressful during peak hours.

Pros

  • great coffee
  • fresh donuts
  • friendly staff
  • quick takeaway
  • good for groups

Cons

  • poor customer service
  • overcrowded at times
  • ignores walk-ins

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Custom Orders
Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Outdoor Seating
Wheelchair Accessible
Early Morning Hours

Hours

monday5AM-9PM
tuesday5AM-9PM
wednesday5AM-9PM
thursday5AM-9PM
friday5AM-9PM
saturday5AM-9PM
sunday6AM-9PM

Location

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