Summary
The reviews for Dunkin present a mixed picture with several positive aspects such as excellent coffee and donuts, alongside notable service issues like frequent order mistakes and poor staff interactions. Many customers appreciate the fast drive-thru service and cleanliness but are frustrated by consistent errors in orders and rude behavior from employees. Despite these problems, some items remain consistently praised.
Pros
- excellent coffee
- good donuts
- fast drive-thru
- clean environment
- friendly atmosphere
Cons
- frequent order errors
- rude staff interactions
- substandard customer service
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
Donut Connection
6498 Crain Hwy, La Plata, Maryland
The business is highly praised for its delicious donuts and coffee, with a particular emphasis on the freshness and variety of flavors available. The service is generally regarded as friendly, though some customers have noted issues with preparedness during early hours. While there are positive remarks about cleanliness and efficiency, concerns over limited parking and high prices were mentioned. The business offers takeout options and accepts various payment methods.
B. Doughnut La Plata
6700 Crain Hwy, La Plata, Maryland
The bakery offers a variety of excellent donuts, including vegan options, with fast and friendly service in a clean environment. While coffee is praised for its quality, some customers have experienced issues with stale donuts. There are mixed reviews regarding customer service experiences.
Dunkin'
3510 Crain Hwy, Waldorf, Maryland
The Dunkin' Donuts location offers a mix of experiences with some positive feedback on service and product freshness, but also notable issues with food quality and order accuracy. Customers appreciate the fast and friendly service from staff like Brandon, and the cleanliness of the establishment is frequently mentioned positively. However, there are recurring complaints about poor food quality, particularly donuts and breakfast items such as bacon. Additionally, problems with order fulfillment through delivery services have caused dissatisfaction.
Donut Connection
3480 Leonardtown Rd, Waldorf, Maryland
Donut Connection is praised for its exceptional donuts and great coffee, consistently delighting customers with flavors like maple, apple cinnamon, and lemon. While the fast and friendly service adds to the positive experience, there are concerns about availability due to frequent sell-outs by noon. The clean environment and reasonable prices contribute positively, though parking limitations may be a slight inconvenience.
Dunkin'
15793 Livingston Rd, Accokeek, Maryland
The establishment offers a range of services and food options, but customer experiences vary. Positive feedback highlights good coffee, friendly service, and donut variety. However, concerns about product freshness, inconsistent service quality, and poor handling of complaints are noted.
Krispy Kreme
2054 Crain Hwy, Waldorf, Maryland
Customers appreciate the friendly service and clean environment at this donut shop, noting its custom order capabilities and aesthetically pleasing decor. However, there are issues with order accuracy and limited availability of items closer to closing time, alongside frustrations regarding unavailability for customer support in specific situations.
Dunkin'
2040 Crain Hwy, Waldorf, Maryland
The business offers a variety of services including dine-in, takeout, and drive-through options with good coffee and dessert offerings. Reviews highlight excellent service but note issues like food quality concerns and cleanliness. Accessibility features are well-implemented.
Dunkin'
30170 Three Notch Rd, Charlotte Hall, Maryland
Customers have consistently criticized this Dunkin' location for poor service and food quality. Frequent complaints include slow service, incorrect orders, and inadequate heating of food items. Despite the negative experiences, some customers continue to visit due to its convenient offerings such as breakfast options and coffee.