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Dunkin'

(3.8)

620 N Western Ave, Lake Forest, Illinois

Dunkin' storefront

Summary

The reviews highlight a mixed experience at Dunkin'. Some customers praise the fast service and friendly staff, noting it enhances their visits significantly. Others criticize the rude behavior of employees and inconsistencies in service, such as not honoring orders correctly. While there are commendations for good coffee and snacks, negative experiences with closing times and staff attitudes also emerge.

Pros

  • fast and convenient service
  • friendly and kind staff
  • great coffee quality
  • fresh donuts
  • clean environment

Cons

  • rude customer interactions
  • inconsistent order fulfillment
  • early store closures

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible
Chain Location

Hours

monday5AM-6PM
tuesday5AM-6PM
wednesday5AM-6PM
thursday5AM-6PM
friday5AM-6PM
saturday5AM-6PM
sunday6AM-6PM

Location

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Dunkin' logo

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3.9

707 Rockland Rd, Lake Bluff, Illinois

The Dunkin' Donuts location receives mixed reviews regarding service and cleanliness. Customers praise the friendly staff and consistently good coffee, while some express concerns about bathroom hygiene and slow service. The establishment offers a variety of services including takeout, dine-in, and drive-through options, catering to breakfast enthusiasts.

Dunkin' logo

Dunkin'

2.2

In Mobil Gas Station, 13783 E Oasis Service Rd, Lake Forest, Illinois

The establishment offers a range of services including drive-through and dine-in options, but has received criticism for poor customer service, high prices for basic amenities like hot water, and unprofessional staff. Customers have reported long wait times and issues with order fulfillment. However, the business is noted for its coffee offerings.

Dunkin' logo

Dunkin'

4.1

3092 N Skokie Hwy, Lake Bluff, Illinois

Reviews about the establishment are mixed with some customers praising the friendly service and food quality during morning shifts, while others criticize long wait times, poor order fulfillment, and subpar coffee. The business offers a variety of dining options including breakfast and has several amenities like free parking and wheelchair accessibility. However, there are concerns regarding staff responsiveness and food preparation consistency.

Dunkin' logo

Dunkin'

4.1

1990 Skokie Valley Rd, Highland Park, Illinois

The establishment offers a range of services including drive-through and dine-in options, with highlights such as great coffee and dessert. While it provides various breakfast and dining options throughout the day, there are mixed reviews regarding order accuracy and service speed. Accessibility is well-handled with wheelchair-friendly facilities.

Dunkin' logo

Dunkin'

3.6

1996 2nd St, Highland Park, Illinois

The establishment offers a casual atmosphere with diverse dining options including breakfast, lunch, and dessert, but has received several negative reviews regarding cleanliness, staff competency, and order accuracy. Despite providing various service options like curbside pickup and delivery, customers have noted inconsistencies in service quality between shifts. The business is equipped with amenities such as free parking and wheelchair accessibility.

Dunkin' logo

Dunkin'

3.6

540 Cluverius Ave, Great Lakes, Illinois

The Dunkin' location on base struggles with high customer volume, leading to slow service and dissatisfaction among patrons. While employees are friendly, the drive-thru often fails to accommodate all customers. The ordering process relies heavily on kiosks or mobile apps, which has caused delays. Despite these issues, the food quality is appreciated when it meets expectations.

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Dunkin'

3.9

2829 22nd St, North Chicago, Illinois

The establishment offers a mix of positive and negative experiences, with particular praise for fast drive-thru service and friendly staff during dine-in. However, significant issues exist with in-store service, including being ignored by employees and receiving incorrect orders at the counter. Despite these challenges, cleanliness and coffee quality are noted as strong points.

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Dunkin'

3.2

700 N Milwaukee Ave, Vernon Hills, Illinois

The establishment offers a selection of comfort food and coffee options but is marred by consistently poor customer service and staff rudeness. Despite the availability of various dining services like delivery and takeout, customers frequently express dissatisfaction with both product quality and staff interactions.