Dunkin' logo

Dunkin'

(4.0)

5614 US Hwy 98 N, Lakeland, Florida

Dunkin' storefront

Summary

The business has a mixed reputation with several recurring issues highlighted by customers. Frequent complaints revolve around incorrect orders and inconsistencies in drink preparation, suggesting a need for better training and management oversight. While some past visitors recall high-quality service, recent experiences have deteriorated. Despite this, the establishment offers diverse services including dine-in, drive-through, and delivery options, maintaining several amenities such as Wi-Fi and outdoor seating.

Pros

  • variety of service options
  • atmosphere suitable for solo dining
  • good wi-fi connectivity
  • family-friendly environment
  • wheelchair accessibility

Cons

  • inconsistent order accuracy
  • poor drink preparation
  • high turnover in staff quality

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Vegan Options
Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Outdoor Seating
Wheelchair Accessible
Early Morning Hours

Hours

monday5AM-10PM
tuesday5AM-10PM
wednesday5AM-10PM
thursday5AM-10PM
friday5AM-10PM
saturday5AM-10PM
sunday5AM-10PM

Location

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Dunkin' logo

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