Summary
The business has mixed feedback with some customers expressing dissatisfaction due to service issues and food quality problems such as incorrect orders and hygiene concerns like finding hair in a donut. However, it also offers good service options including takeout and dine-in, along with amenities like Wi-Fi and being wheelchair accessible.
Pros
- variety of service options
- wheelchair accessible facilities
- offers breakfast to dinner
- coffee availability
- casual atmosphere
Cons
- incorrect or missing items
- hygiene issues reported
- slow service during peak times
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
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The business offers decent coffee and has friendly service but faces significant cleanliness issues. Customers have reported encountering stale food items and unsatisfactory customer interactions. While the service options are comprehensive with dine-in, takeout, delivery, and curbside pickup available, the establishment needs to address its hygiene standards to improve overall experience.
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The reviews for this location highlight significant issues with customer service and order accuracy. Multiple customers experienced problems with receiving what they ordered correctly, leading to dissatisfaction. However, some customers note that the environment offers comfort foods and breakfast options in a family-friendly setting.
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The Dunkin' location is appreciated for its fast and friendly service, along with a clean environment and great coffee offerings. However, some customers are concerned about high prices, particularly for drinks like shaken espresso. The variety of donuts, including popular items such as Boston cream doughnuts, adds to the positive customer experience. The store provides various dining options with amenities that cater to both quick stops and relaxed visits.