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Summary
The service at this location appears inconsistent, with some customers experiencing exceptional customer service while others report rudeness and poor handling of orders. Donuts are frequently praised for being fresh and good, but there are complaints about incomplete and improperly prepared items in other orders. The environment is clean and conducive to working on a laptop, making it appealing for solo dining.
Pros
- fresh donuts
- professional service
- clean environment
- quick drive-through
Cons
- inconsistent service
- improperly made orders
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
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Grant's Bakery
525 Sabattus St, Lewiston, Maine
Grant's Bakery is praised for its excellent cake-making skills and delightful pastries, with particular highlights on the blueberry/cheese Danish and wedding cakes. Customers appreciate Doug’s personal touch and the variety of offerings, though there are concerns about high prices and management style. The bakery offers in-store pickup, takeout options, and coffee but lacks dine-in facilities.
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Dunkin'
590 Main St, Lewiston, Maine
The Dunkin' Donuts has a mix of positive and negative reviews. Customers appreciate the friendly staff and quality coffee during later shifts but have experienced issues with order accuracy and unprofessional behavior from some employees. There are complaints about long wait times at drive-through and incorrect orders, impacting customer satisfaction.
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Dunkin'
420 Main St, Lewiston, Maine
The business offers a range of service options and is well-regarded for its friendly staff and quick service, though there are notable issues with customer treatment and order accuracy. While the environment is generally clean and conducive to working on laptops, some customers have experienced poor interactions with employees, including being shouted at and receiving old coffee without concern. Despite these challenges, the establishment remains popular for breakfast and provides convenient amenities.
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Dunkin'
1124 Lisbon St, Lewiston, Maine
The establishment receives mixed reviews with some customers appreciating the coffee and breakfast options, while others criticize poor customer service and inconsistencies in product availability. Employees' appearance and work attitude are points of contention among patrons. Operational issues such as equipment downtime during peak hours have led to dissatisfaction.
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Dunkin'
828 Lisbon St, Lewiston, Maine
The Lewiston Dunkin' location offers a mix of positive and negative experiences among its customers. Shad, one of the employees, is frequently praised for his fast and friendly service, ensuring orders are accurate. However, there have been instances where other staff members displayed poor customer interactions, such as rudeness or incorrect change handling. Despite this, many appreciate the quality of the coffee and consistent experience at different locations.
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Dunkin'
7 Riverside Dr, Auburn, Maine
The business provides a mix of positive and negative experiences according to the reviews. Customers appreciate the friendly staff, great coffee, and breakfast options but have expressed concerns about inconsistent product availability and poor customer service in handling special requests. There are noted issues with some employees' attitudes towards customers with specific needs.
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Dunkin'
360 Center St, Auburn, Maine
The Dunkin' Donuts location has mixed reviews with several customers praising the friendly service and cleanliness while others criticize issues like slow drive-through service and food quality. The store offers a variety of amenities such as free parking, curbside pickup, and wheelchair accessibility.
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Dunkin'
1896 N Lisbon Rd Unit 1, Lewiston, Maine
The Dunkin Donuts location has a mixed reputation based on recent customer feedback. While some customers appreciate the quality of coffee and fast service, others have faced issues with employee attitude and product consistency. Concerns include undercooked food, incorrect orders being repeatedly served, and discrepancies in store hours.