Summary
The business offers a mix of positive and negative experiences. Customers appreciate the friendly service from certain staff members like Janina, who enhance their visits with her warm attitude and attention to detail. However, there are issues with other employees being rude or unhelpful, leading to order errors and dissatisfaction. Despite these inconsistencies in service quality, the establishment is noted for its clean environment and quick service when it's available.
Pros
- Friendly staff
- Quick service
- Clean environment
- Great coffee
Cons
- Inconsistent service
- Order errors
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
Dunkin'
44-80 21st St, Long Island City, New York
The establishment offers great coffee and a variety of dining options including breakfast, lunch, dinner, and dessert. While the service is often praised for its friendliness and speed in the morning, there are concerns about long wait times for simple orders like hot coffee. The food quality varies, with some customers having negative experiences regarding taste and preparation.
Dunkin'
2304 Jackson Ave, Long Island City, New York
The reviews reveal a mix of positive and negative experiences at this location. Customers praise the quality of donuts and the cleanliness, as well as the fast service compared to other branches. However, concerns about sanitation practices were noted in one review. Some customers experienced poor customer service and issues with order accuracy. The business offers various dining options and amenities like Wi-Fi and multiple payment methods.
Dunkin'
356 McGuinness Blvd, Brooklyn, New York
The establishment offers a mix of commendable and disappointing experiences based on customer feedback. Customers appreciate the friendly service, cleanliness, fresh coffee, and great atmosphere. However, issues such as moldy bread and high prices have been noted negatively. There are concerns about staff attitude and inconsistent store opening hours.
Dunkin'
27-04 Queens Plaza S, Long Island City, New York
The reviews indicate a generally negative experience with the staff's attitude and service quality at this location. Customers have reported rude behavior from employees and mishandling of orders, leading to dissatisfaction. Despite having a variety of service options like dine-in and takeout, these issues overshadow the positives. The establishment is noted for its coffee but falls short in customer interactions.
Dunkin'
893 Manhattan Ave, Brooklyn, New York
This Dunkin' location is well-regarded for its consistency and service quality, especially noted by repeat customers who appreciate the friendly atmosphere. However, there are concerns about slow service during busy periods which can lead to missed appointments like train schedules. The coffee's taste has been a point of criticism, described as weak by some patrons.
Dunkin'
40-35 21st St, Long Island City, New York
The restaurant receives consistently negative feedback across several reviews focusing on poor customer service and food quality issues. Customers report rudeness from staff, improper handling of food items, and lackluster management of mobile orders. Additionally, there are complaints about food not being prepared correctly and the failure to offer refunds when problems occur.
Doughnut Plant
3100 47th Ave, Long Island City, New York
Doughnut Plant is celebrated for its gourmet doughnuts and diverse options including gluten-free and vegan choices. Reviews highlight the quality of specific flavors like jelly and crème brûlée but also point out inconsistencies in flavor and size across different offerings. The location within an office building might be challenging to find, yet it remains a popular destination with consistent service praised by multiple reviewers.
Dunkin'
800 2nd Ave, New York, New York
The establishment offers fast and friendly service with great coffee and breakfast options, creating a welcoming atmosphere. However, some customers reported poor customer service experiences and limited menu customization. The location is praised for its natural lighting and variety of offerings, though not all products are always available.