Summary
The business offers a casual and family-friendly atmosphere with diverse dining options including breakfast to dessert. Despite having good accessibility features like wheelchair entrances and various payment methods, the service is often criticized for being rude and inefficient. Customers frequently report issues with order accuracy and staff behavior.
Pros
- casual atmosphere
- diverse meal options
- family-friendly environment
- various payment accepted
Cons
- rude service
- order inaccuracy
- long wait times
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
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31-19 30th Ave., Astoria, New York
The business is praised for its friendly and efficient service, with a clean environment that enhances the customer experience. Customers appreciate the fast service and attention to detail in preparing orders like coffee. However, some have expressed concerns about drink preparation accuracy, particularly regarding non-dairy options. Despite these few issues, many reviewers are satisfied with their visits and plan to return.
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Dunkin' Donuts is appreciated for its friendly service and clean environment, with some noting the convenience of ordering ahead via app and seating availability. However, there are occasional issues with order accuracy due to language barriers, and concerns about management style have been raised. The store offers a variety of services including coffee and breakfast options, making it popular for solo dining and working on laptops.
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32-48 Steinway St, Astoria, New York
The location offers efficient service with friendly staff at times and has a reputation for great coffee. However, there are reports of inconsistent opening hours and poor customer interactions, particularly in the mornings. The store is well-liked by those who appreciate quick bites and breakfast options but faces criticism for lackluster customer engagement.
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2412 Steinway St, Astoria, New York
The business offers a friendly atmosphere with great coffee and diverse menu options including breakfast items. However, service speed can be an issue during busy times, and there are complaints about the staff behavior. The establishment provides multiple service options such as dine-in, takeout, and delivery.
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2502 31st St, Astoria, New York
The business offers a clean environment with friendly and helpful staff, which enhances the overall customer experience. Breakfast options are generally appreciated for their quality, though there have been some concerns regarding pricing discrepancies and limited parking facilities. The coffee is well-received, but specific items like breakfast tacos may not meet everyone's expectations.
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25-22 30th Ave., Astoria, New York
The business offers a casual atmosphere with friendly service and quick service times. It's popular for its coffee, breakfast options, and convenience through curbside pickup, delivery, and takeout services. However, customers have noted issues with inconsistent customer service and occasional errors in orders.
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2514 Broadway, Astoria, New York
The Dunkin' Donuts store has a reputation for friendly and efficient service, with fresh coffee and desserts being highlights. Customers appreciate the cleanliness and quality of food but note issues like inconsistent staff behavior and lack of restrooms. The presence of dedicated managers like Michael enhances customer experience significantly.
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The reviews indicate significant dissatisfaction with customer service and food quality at the Dunkin' Donuts location. Several customers reported rudeness from staff, incorrect orders, and poor handling of refunds. Food items such as coffee were also criticized for being of low quality or not up to expectations.