
Dunkin'
711 Bliss Rd, Longmeadow, Massachusetts
Phone: +1 413-567-2067
Website: locations.dunkindonuts.com
Summary
The business offers a clean environment with fast and friendly service at certain times, particularly highlighted by some employees who go above and beyond in customer care. However, there are concerns about rude staff behavior, inconsistency in order fulfillment, and past slow service. Recent updates indicate improvements in staff conduct and service accuracy.
Pros
- clean environment
- fast friendly service
- cordial staff
- correct order fulfillment
- good coffee
Cons
- rude employees
- slow service at times
- order inaccuracies
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby

Dunkin'
55 Maple St, East Longmeadow, Massachusetts
The establishment offers a range of services including takeout and dine-in with good coffee highlights, but faces challenges such as unprofessional staff behavior and unsanitary practices. Some customers have reported being served incorrectly or witnessing employees displaying poor hygiene. Despite these issues, it provides breakfast options and is family-friendly.

Dunkin'
568 Belmont Ave, Springfield, Massachusetts
The location offers consistently good service and fresh products like croissants, with a friendly staff skilled in making drinks. However, there are frequent complaints about long wait times and slow drive-through services. The business has accessibility features and various dining options, but it lacks vegan or gluten-free offerings.

Dunkin'
570 Sumner Ave, Springfield, Massachusetts
The Dunkin' Donuts location reviewed here has received mixed feedback from customers regarding service and product quality. Several customers reported poor customer service and errors in order fulfillment, especially concerning coffee orders. While some reviewers noted the high standards of other locations or times, this specific spot seems to struggle with consistency and attentiveness. On a positive note, it offers several service options such as drive-through and delivery, and maintains a casual atmosphere suitable for solo diners working on laptops.

Dunkin'
90 Enfield St, Enfield, Connecticut
The business offers a range of services including drive-through and digital orders with good coffee being highlighted as a positive aspect. Customer service has mixed feedback with some praising its accuracy while others criticize employee attitude and order errors. Accessibility features are well-catered to, ensuring convenience for wheelchair users.

Dunkin'
805 Main St, Springfield, Massachusetts
The business is praised for its quick and friendly service, with staff members being notably attentive to regular customers. However, there are significant concerns regarding cleanliness, especially in the bathrooms, and employee behavior during peak hours at the drive-through. Some reviews highlight impressive hustle among employees and commendable quality of food, but others note long waits in the drive-through and occasional rudeness from the staff.

Dunkin'
273 Hancock St, Springfield, Massachusetts
The business offers a range of services including drive-through and delivery, with excellent coffee and quick service highlighted by many customers. However, there are complaints about order mix-ups and inconsistent quality in service, particularly regarding customer interactions. The store provides various amenities like free parking and Wi-Fi, appealing to college students and families.

Dunkin'
1211 E Columbus Ave, Springfield, Massachusetts
The establishment faces significant challenges with service speed and quality, including ignored customers and incorrectly prepared orders. Despite offering a variety of dining options like breakfast and coffee, consistent negative feedback points to operational issues such as low staffing and unclean facilities. While the menu includes vegetarian options and is equipped for accessibility needs, these positive aspects are overshadowed by poor customer experiences.

Dunkin'
389 Main St, Agawam, Massachusetts
The reviews indicate a pattern of dissatisfaction with order accuracy and service quality at this Dunkin' Donuts location. Customers frequently report receiving incorrect items or poorly prepared drinks. While the coffee is praised as great, the service experience seems to undermine this positive aspect. The manager has been noted for unfriendly interactions, contributing to a negative overall impression.