Summary
The business offers a variety of services including drive-through, takeout, and dine-in with accessible parking options and casual dining atmosphere. While the service is often noted for being friendly and fast, there are frequent complaints about poor food quality, long wait times at the drive-thru, and incorrect orders being served. The coffee is highlighted positively, but overall customer satisfaction varies.
Pros
- fast drive-thru
- friendly staff
- accessible parking
- great decorations
- good coffee
Cons
- undercooked food
- long drive-thru waits
- incorrect orders
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
donuts connection
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The bakery offers a variety of delicious donuts and breakfast items with friendly service. Customers appreciate the taste and quality of the food, particularly the egg and cheese sandwiches and glazed donut holes. However, there are concerns about inconsistent food quality and higher prices compared to other local options.
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Donut Connection
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The business has friendly staff and fast service, but customers have reported issues with incorrect orders, poor coffee quality, and slow service during peak times. Despite a clean environment, there are complaints about high prices and unreliable mobile ordering. Some customers have faced rude service from employees.
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344 Rodi Rd, Penn Hills, Pennsylvania
The coffee quality and customer service vary significantly across different visits to this establishment. While some customers appreciate the friendly staff and excellent coffee offerings, others have experienced poor service, especially in the drive-thru, and issues with order accuracy. The location offers a range of services including curbside pickup, delivery, and dine-in options, but there are complaints about miscommunication regarding drink contents.
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Reviews for this Dunkin Donuts location are mixed, highlighting both strong and weak points. Some customers praised the efficient service and friendly staff during busy times, while others criticized poor customer service and misunderstandings at the drive-through. Overall, there is a notable variation in experiences, likely influenced by the specific interactions with staff members.