Summary
The establishment offers a clean environment and fast service with an emphasis on great coffee. However, customers have consistently reported poor interactions with staff, who are often perceived as rude and unhelpful. This has led to several complaints being escalated to corporate for resolution. Despite these issues, the business provides various amenities such as Wi-Fi and multiple dining options.
Pros
- great coffee
- clean environment
- fast service
- good for working on laptop
- casual atmosphere
Cons
- rude staff
- poor customer service
- conflict resolution issues
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
Dunkin'
61 N Village Ave, Rockville Centre, New York
The reviewed location offers a mixed experience with some positive feedback on coffee and staff recognition, but significant concerns about service consistency and employee behavior. The business is known for its quick service options such as curbside pickup and delivery, making it convenient for those in need of a fast bite or drink. However, customer reviews indicate issues with scheduling, employee availability, and occasional poor treatment by staff. Accessibility features are well-implemented, ensuring ease of entry and comfort for all patrons.
Dunkin'
355 Sunrise Hwy, Lynbrook, New York
The Dunkin' location on Sunrise Highway offers a clean environment with excellent coffee and fast service, making it popular for breakfast and working on laptops. However, the atmosphere can be tense due to impatient customers, and there have been instances of poor customer service. Parking can be an issue as the lot is often crowded.
Doughology
45 Atlantic Ave, Lynbrook, New York
Doughology is highly praised for its delicious and unique donuts, with flavors that delight customers time after time. The staff's friendly service enhances the overall experience in a clean environment. Customers appreciate the variety of donut options and topping choices available at Doughology. Although prices are considered reasonable by most patrons, some find them high compared to other offerings. The convenience of delivery and takeout services adds value for those unable to dine in due to parking challenges.
M Tea (RockVille Centre)
229 Merrick Rd, Rockville Centre, New York
The business offers a variety of high-quality drinks and donuts with fast and friendly service. While customers enjoy the flavor and presentation of the food items like matcha boba milk tea and strawberry flavored donuts, there are occasional issues with food preparation such as raw corn dogs. The establishment provides convenient seating options and is accommodating for wheelchair access.
Dunkin'
662 Dogwood Ave, Franklin Square, New York
The business has mixed reviews regarding service quality and food accuracy. Some customers appreciate the coffee and staff friendliness, while others criticize delays and order mistakes. There are mentions of slow service during busy times, yet some find it decent for solo dining or working on a laptop. Accessibility is noted as satisfactory.
Dunkin'
574 Merrick Rd, Rockville Centre, New York
The business offers a welcoming and clean environment with friendly staff who provide excellent customer service. It is popular for its seating options and availability of coffee. However, some customers noted that prices are high and parking can be challenging.
Dunkin'
120 E Sunrise Hwy, Valley Stream, New York
The Dunkin' location is appreciated for its fast and friendly service, along with a clean environment and great coffee offerings. However, some customers are concerned about high prices, particularly for drinks like shaken espresso. The variety of donuts, including popular items such as Boston cream doughnuts, adds to the positive customer experience. The store provides various dining options with amenities that cater to both quick stops and relaxed visits.
Dunkin'
2885 Long Beach Rd, Oceanside, New York
The reviewed Dunkin' location offers a clean environment with excellent coffee and friendly service. Customers appreciate the convenient parking lot and quick service options like curbside pickup and delivery. However, some customers have concerns about potential errors in handling dietary restrictions, specifically pork-related products in supposedly non-pork items.