Dunkin'
1022 S Willow St, Manchester, New Hampshire
Phone: +1 603-232-6134
Website: locations.dunkindonuts.com
Summary
The Dunkin' location receives mixed reviews, with praise for its coffee quality and friendly service at times but criticism for inconsistent food preparation and long wait times. The environment is generally clean, yet some customers are dissatisfied with the overall service experience. Despite being wheelchair accessible, it faces operational issues like incorrect orders and slow service.
Pros
- excellent coffee
- friendly staff
- clean store
- prompt service
- varied menu
Cons
- long wait times
- incorrect orders
- inconsistent food quality
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
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The establishment is appreciated for its efficient service and diverse offerings but has received criticism over inconsistent customer interactions and rude staff behavior. Despite the availability of convenient services like drive-through and dine-in options, some customers have reported negative experiences with employees' attitudes. The venue offers a variety of meal options and amenities suitable for various groups, including families and individuals.
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Customers frequently report dissatisfaction with the coffee quality and service accuracy at this location. Issues include incorrect orders and subpar taste of beverages like iced coffee. Despite these problems, the business offers a variety of services including dine-in, takeout, and delivery options. It is noted for its casual atmosphere, accessibility features, and diverse menu offerings.
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The reviewed Dunkin' location offers a mix of commendable and disappointing experiences. Customers appreciate the friendly service, good coffee quality, and convenient dining options, including drive-thru and dine-in. However, some customers have faced issues with order accuracy and food presentation. The establishment is well-equipped for accessibility and provides various amenities like Wi-Fi.
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The establishment receives mixed feedback, with some customers praising the quick service and tasty offerings like frozen chocolate treats, while others criticize unfriendly staff and frequent order mistakes. There are concerns about employee attitude and accuracy of orders, though amenities such as drive-through and dine-in options enhance convenience.
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The reviewed Dunkin' location faces significant challenges with staff attitude and service efficiency, leading to a generally negative customer experience. Despite offering a range of services including curbside pickup, delivery, and various dining options, the poor management and rudeness from some employees overshadow these positives. While amenities such as free parking and wheelchair accessibility are available, they fail to compensate for the recurring issues in order accuracy and staff interactions.