Dunkin' storefront

Summary

The new location in Maple Grove offers a chain-style dining experience with great coffee and quick service options including drive-through and takeout. However, it has received mixed reviews about customer service and order accuracy. The seating area is limited, which might not be ideal for those looking to enjoy their visit inside.

Pros

  • great coffee
  • quick service
  • chain-style consistency
  • variety of payment options
  • wheelchair accessible

Cons

  • poor customer service
  • order accuracy issues
  • limited seating

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible
Chain Location

Hours

monday5AM-6PM
tuesday5AM-6PM
wednesday5AM-6PM
thursday5AM-6PM
friday5AM-6PM
saturday6AM-6PM
sunday6AM-6PM

Location

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The establishment offers a variety of services including drive-through, curbside pickup, delivery, takeout, and dine-in options, making it versatile for different customer preferences. While customers appreciate the fast service and friendly staff, issues with order accuracy and system limitations are prevalent concerns. The automated ordering process often requires human assistance to resolve problems, which can lead to longer wait times and a frustrating experience. Despite these challenges, the environment is noted as clean and casual.