
Summary
The establishment offers great coffee and desserts with fast service, but faces issues with staff behavior and inconsistent order accuracy. While the drive-thru provides efficient service, some customers have experienced rudeness and errors in their orders. The physical location includes several amenities such as free parking and various dining options.
Pros
- great coffee
- fast service
- variety of seating options
- attractive ambience
- wide range of services
Cons
- rude staff behavior
- inconsistent order accuracy
- high prices
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
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The Dunkin' Donuts location in question has garnered a mix of negative reviews focused on poor customer service and operational issues. Common complaints include unprofessional behavior by staff, inadequate management, and errors with order fulfillment. Despite these issues, the coffee quality is praised. This indicates that while some aspects like beverage offerings are strong, there are significant areas needing improvement.

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The Dunkin' location is praised for its fresh donuts and friendly service, making it a popular choice for both coffee and breakfast items. However, some customers have experienced issues with order accuracy and customer service, particularly regarding app-related problems. Despite these challenges, the store offers a clean environment and various convenient service options like delivery and dine-in.