Dunkin' storefront

Summary

The business receives mixed reviews with some customers praising the service and food quality while others criticize the staff behavior and long wait times. Positive feedback highlights correct orders and cleanliness, whereas negative experiences include rude staff interactions, cold and stale food, and inefficient queue management.

Pros

  • correctly made orders
  • clean environment
  • great coffee

Cons

  • rude customer service
  • long wait times

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible
Chain Location

Hours

monday5AM-9PM
tuesday5AM-9PM
wednesday5AM-9PM
thursday5AM-9PM
friday5AM-9PM
saturday6AM-9PM
sunday6AM-9PM

Location

Other Donut Shops Nearby

Dunkin' logo

Dunkin'

4.0

North Bound Side, 3683 US-9, Old Bridge, New Jersey

The reviews highlight several customer service issues and operational problems at this location. Customers have experienced incorrect orders, unrefunded purchases for out-of-stock items, and rude interactions with staff. Despite these issues, the establishment offers a variety of services including curbside pickup, delivery, drive-through, onsite services, takeout, and dine-in options. The business is known for its coffee and desserts but suffers from poor customer service and operational inefficiencies.

Dunkin' logo

Dunkin'

3.6

2200 NJ-18, Old Bridge, New Jersey

The Dunkin' location described receives mixed reviews from customers regarding service and cleanliness. While some praise the tidy environment, staff friendliness, and efficient operation during busy times, others criticize poor customer interactions and inconsistent food freshness. The drive-thru experience is a point of contention due to language barriers and perceived rudeness. However, it's acknowledged for its ample parking, clean facilities, and variety of service options including dine-in and outdoor seating.

Dunkin' logo

Dunkin'

4.1

169 Texas Rd, Old Bridge, New Jersey

The business provides a pleasant dining experience with fast service and tasty food, particularly noted for its donuts and coffee. Customers appreciate the cleanliness and friendly staff. However, there are concerns about limited parking availability and dissatisfaction when orders aren't fulfilled properly. While accessibility is commendable, there's an issue with inconsistent operational hours.

La Dolce Bakery logo

La Dolce Bakery

4.2

3141 US-9, Old Bridge, New Jersey

The bakery receives mixed reviews for its service and product quality. While some patrons appreciate the friendly service, beautiful pastries, and reasonable pricing, others criticize the poor freshness of certain items like brownies and cheesecakes. There are concerns about cake icing quality, with one customer expressing dissatisfaction over oily taste and lackluster customer service. Despite these issues, several reviewers praise specific items such as apple crumb pie and Italian pastries.

Dunkin' logo

Dunkin'

4.0

Southbound Side, 1449 NJ-18, Old Bridge, New Jersey

Dunkin’ Donuts is praised for its friendly service and quality drinks, particularly highlighted by employees like Rabina. However, there are negative remarks about staff changes leading to poor service and mixed experiences with different employees. The location offers a welcoming environment suitable for studying or casual meetings.

Dunkin' logo

Dunkin'

4.3

3833 County Rd 516, Old Bridge, New Jersey

The business offers a casual atmosphere with diverse dining options and good customer service. However, there are inconsistencies in online order fulfillment and occasional poor interactions with specific staff members.

Dunkin' logo

Dunkin'

3.8

285 Gordons Corner Rd, Manalapan Township, New Jersey

The Dunkin' Donuts location receives mixed feedback with customers appreciating the coffee and friendly service but criticizing frequent order mistakes and high parking congestion. The quality of donuts has declined over time, and some customers have experienced poor customer service regarding refunds for spills.

Dunkin' logo

Dunkin'

4.3

336 US-9, Manalapan Township, New Jersey

The establishment provides excellent customer service and freshly prepared food, with a welcoming environment for both dining and takeout options. However, there are occasional issues with order accuracy and limited operational hours that might inconvenience customers. The business emphasizes accessibility, offering various service methods including drive-throughs and dine-in.