Dunkin'
1294 Edwin Miller Blvd, Martinsburg, West Virginia
Summary
The business has a mixed reputation with some customers praising the efficiency and friendly service, particularly for mobile orders, while others criticize inconsistent food quality and poor customer interactions. The location is popular for its coffee but faces challenges in maintaining order accuracy. Despite these issues, it's noted for being convenient with various service options and accessible facilities.
Pros
- efficient mobile ordering
- friendly staff
- consistent drink quality
- casual atmosphere
- varied dining options
Cons
- inconsistent food quality
- poor customer interactions
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
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980 Foxcroft Ave, Martinsburg, West Virginia
The business receives mixed reviews with praise for its friendly service and quality coffee but criticism over order mistakes and inconsistent food preparation. Customers appreciate the pleasant atmosphere and quick service during busy times, yet note issues with food quality in some instances.
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The business offers a friendly and efficient service with delicious donuts and coffee, appreciated for their fast service and clean environment. However, there are concerns about the inability to modify orders at the window and high prices. Overall, customers enjoy the experience but have pointed out some operational inefficiencies.
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The establishment is praised for its exceptional coffee and desserts, especially the maple donuts. However, there are frequent complaints about slow service and unattentive staff, which significantly detract from the customer experience. Additionally, the high prices and occasional rude interactions have been noted by several reviewers.
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Reviews for this Dunkin' location show mixed experiences with service speed and employee behavior being significant points of concern. Some customers appreciate the convenient service options and environment but highlight inconsistent performance in busy times. The location offers a variety of amenities including drive-through, takeout, and dine-in services.
Burkholder's Baked Goods
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The bakery is highly praised for its delicious variety of donuts and other baked goods, offering reasonable prices and friendly service. While it excels in customer satisfaction with its tasty offerings, there are some areas for improvement such as parking options.
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The establishment has recently improved under new management, with friendly and efficient service being frequently noted. Customers enjoy the quality of coffee and pastries but have experienced issues with order accuracy in the past. Some reviews indicate dissatisfaction with staff attitude and operational inconsistencies, such as expired milk served and unreliable opening times.
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The reviews for this Dunkin' location present a mixed picture with some praising the service and food quality while others criticize staff behavior and inconsistent product quality. There are commendations for friendly interactions and delicious items like hash browns and bacon egg & cheese bagels, but there are also complaints about rude service and poor consistency in drink preparation.
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The establishment offers a mix of positive and negative experiences for customers. The service is generally good with friendly staff, but there are notable issues such as inconsistent food quality and long wait times. Customers appreciate the variety of services available, including takeout and drive-thru options, while some have faced problems like burnt bagels and poor mobile order management.